Client Solutions Manager – Strategic Growth & Performance

The Client Solutions Manager (CSM) is a strategic solution-driver who puts our customers at the core of everything we do. You will have the opportunity to lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, measurement, business messaging, artificial intelligence, and enterprise solutions to our top advertisers, enabling them to transform their business to win with the consumer of today. With a proven understanding of media, marketing, and enterprise solutions, this sales role is responsible for partnering with the brand, agency team, and non-marketing/technology teams to develop trusted relationships and drive revenue by negotiating and optimizing complex opportunities. Success in this position requires a proactive mindset, focus on operational rigor, & demonstrated experience in data and analytical skills that allow the individual to translate a business objective into an analysis framework, in order to provide results & data-driven consultative sales approach, and the ability to independently drive impact while collaborating effectively with multiple external and internal stakeholders in a fast-changing business environment to deliver against business goals and adapting to evolving business priorities and platform updates. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, and positively impacting advertisers' business goals.
Client Solutions Manager – Strategic Growth & Performance Responsibilities

Strategy and Execution:

Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities (advertising, business messaging, artificial intelligence), analyzing sales data, creating targeted sales strategies grounded in achieving measurable business results for our customers
Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
Drive proactive media and measurement strategy, implementation, and optimizations to increase performance and investments
Guide branding strategy, audience, and media planning, and the implementation and measurement of campaigns to deliver against pre-defined business key performance indicators. Outline and execute measurement strategy, tracking, and results delivery
Identify optimization opportunities for improving performance by managing projects on complex work streams
Build and nurture relationships with key clients, agency partners (media, creative, marketing partners, etc.) and Meta business solutions partners
Oversee internal account operations (e.g., troubleshooting issues, account setup, etc.)
EXPERTISE
Act as a product & insights expert to identify and implement marketing and enterprise solutions that drive measurable business results for our partners
Proactively develop narratives and recommendations from custom analyses, build presentations, and present findings to business, marketing, and technical stakeholders
Design pilots and experimentation initiatives, develop experiment tracking, analyze results, and present recommendations
Serve as an external product and platform consultant educating clients and agencies on product solutions (Advertising, business messaging, enterprise solutions) and best practices, and ultimately grow existing business partnerships
Client and executive working group relationships
Establish and manage relationships with key clients, agency partners (media, creative, marketing partners, etc.), business solution partners, and internal cross-functional teams (sales, product, measurement, creative, top accounts, et al)
Independently and proactively drive impact on local, regional, and global workstreams with varying complexity

Minimum Qualifications:

5+ years of experience in working directly with marketing, media, and/or consulting, technology firms, and demonstrated leadership skills are required
Effective and strategic problem-solving and decision-making skills
Managed multiple projects while maintaining strict attention to detail
Operational rigor and project management skills are able to drive impact to business performance
Experienced in analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
Experienced in identifying new opportunities for the larger organization and influencing the appropriate stakeholders
Experienced in delivering insights to both technical and non-technical audiences
Worked across matrix cross-functional teams (internal and external)
Can navigate ambiguity with agility to effectively lead complex and changing priorities/KPI’s
Fluent in English and conversational Tagalog, as the role requires direct engagement with Filipino-speaking clients and stakeholders

Preferred Qualifications:

Experience managing multi-market campaigns or supporting international business expansion
Familiarity with Meta’s suite of advertising solutions, Advertising Industry Experience
Experience in sales and solutioning in technology and/or digital media
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Penetration and adoption of Meta marketing solutions with clients and agencies
Experience working cross-functionally with Product teams to provide client/market feedback and improve Meta products' features and functionalities
Leverage AI tools in your daily workflows to streamline account management, dedicating more time to strategic selling
Knowledge of performance verticals such as Business to Business, Financial Services, Travel, Commerce, Retail, and similar performance marketing solution-heavy verticals
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Achieve high coverage of robust data integrations across your client portfolio, ensuring signal resilience
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Diversify revenue streams (Ads, business messaging, AI), expand the client’s investment areas
Experience with Artificial Intelligence (AI) solutions
Deliver consistently on quarterly revenue quota (Ads, Business messaging, AI) and related KPI’s

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and Whats App further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Equal Employment Opportunity:

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
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