Intern, Digital Transformation & AI, CEO Office

Mercedes-Benz Malaysia is committed to accelerate with digital transformation and we need you to be on board!

Join the CEO Office and be part of a team driving strategic transformation across Southeast Asia while shaping how Artificial Intelligence (AI) and digital technologies are adopted within the organization.

This internship offers a unique opportunity to work closely with senior leadership on regional transformation initiatives, executive operations, AI innovation, and business process improvement. You will gain hands-on experience across strategy execution, stakeholder engagement, executive communications, project management, and AI-driven productivity initiatives.

If you are curious, proactive, and passionate about solving business problems with technology, this role offers an exceptional platform to learn and make a meaningful impact.

Key Responsibilities:

Digital Transformation & AI:

• Partner with business functions to identify pain points, inefficiencies, and opportunities for digital transformation, AI, and automation.

• Conduct business process discovery sessions and document current and future-state workflows.

• Build and maintain a centralized repository of AI use cases across the organization.

• Develop and maintain an enterprise Prompt Library to encourage reusable best practices and knowledge sharing.

• Establish and maintain an AI Agent Registry to promote governance, reuse, and avoid duplication of AI solutions.

• Explore, prototype, and recommend AI-powered solutions using tools such as Microsoft Copilot, ChatGPT, Power Automate, Power Apps, and other low-code platforms.

• Research emerging AI capabilities and assess their practical application to business operations.

• Track and measure productivity improvements, efficiency gains, and business value delivered through AI initiatives.

Business Transformation

• Support the planning, coordination, and execution of regional business transformation initiatives across Southeast Asia.

• Monitor project milestones, risks, dependencies, and action items to ensure successful delivery.

• Prepare governance reports, executive updates, and transformation dashboards.

• Coordinate cross-functional initiatives involving multiple business units and regional stakeholders.

• Assist in business process improvement, documentation, and operational excellence initiatives.

CEO Office & Executive Support:

• Support day-to-day operations of the CEO Office, ensuring effective coordination of strategic priorities and initiatives.

• Prepare executive-level presentations, briefing papers, reports, and meeting materials for senior leadership.

• Conduct research, analyze information, and develop concise executive summaries to support decision-making.

• Coordinate leadership meetings, workshops, town halls, regional events, and executive engagements.

• Manage meeting logistics, agendas, minutes, action trackers, and follow-up activities.

• Coordinate with internal and external stakeholders across multiple countries and functions.

• Support executive communications, presentations, speeches, and internal announcements.

• Assist in executive calendar coordination and meeting scheduling where required.

• Provide administrative and project coordination support for strategic initiatives and ad hoc assignments within the CEO Office.

Who We're Looking For:

Education:

Currently pursuing a Bachelor's Degree in Business Administration, Engineering, Information Systems, Computer Science, Economics, Data Analytics, or a related discipline.

Eligibility

• Able to commit to a minimum six (6)-month full-time internship.

• Applicants who can complete a 6-month internship or longer will be given preference.

Skills & Competencies:

• Business & Problem Solving

• Strong analytical and critical thinking skills with the ability to solve complex business problems.

• Ability to structure ambiguous problems into practical, actionable solutions.

• Naturally curious with a passion for innovation and continuous improvement.

AI & Digital Skills:

• Strong interest in Artificial Intelligence, Generative AI, automation, and digital transformation.

• Familiarity with Microsoft Copilot, ChatGPT, Claude, Gemini, or similar AI platforms.

• Exposure to Power Automate, Power Apps, Power BI, or other Microsoft Power Platform tools is an advantage.

• Basic understanding of prompt engineering or workflow automation is a plus.

• Comfortable learning and experimenting with new digital technologies independently.

Communication

• Excellent written and verbal communication skills.

• Strong PowerPoint and presentation development skills with attention to detail.

• Ability to communicate professionally with stakeholders at all organizational levels.

Organization & Project Management:

• Strong organizational and project coordination skills.

• Ability to manage multiple priorities in a dynamic, fast-paced environment.

• High attention to detail and a strong sense of ownership and accountability.

Collaboration

• A collaborative team player who can also work independently with minimal supervision.

• Comfortable engaging with diverse stakeholders across functions and countries.

What You'll Gain:

• Exposure to the Regional CEO Office and senior leadership.

• Hands-on involvement in strategic initiatives across Southeast Asia.

• Experience driving digital transformation and AI adoption at an organizational level.

• Opportunity to influence how AI is governed and scaled across the business.

• Practical experience with executive communications, stakeholder management, and transformation governance.

• Mentorship in strategy execution, project management, and business leadership.

• A diverse internship experience that combines business, technology, and executive operations.