
Senior Manager, Sales Training
About the role
bjective of job
- Identify, develop, adapt and implement sales training strategies based on the market situation / MBAG-Global Training / BMBS, BBAC and FBAC requirements for the new and existing fist-line sales people force in the dealership.
- Provide them with qualification & certification training programs, specific project, such as Sales Pioneer Camp in order to upkeep their competence with knowledge and skill improvement, further more reflect in positive sales performance.
- Provide the product training according to MB’s and competitor’s new car launch plan and specific sales talk.
- Agile, innovative and quick response to the market and BU needs.
Main tasks
- 1.
Training Strategy & Program Management:
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Identify, develop and implement training strategies for the new and existing salespersons in the region;
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Present, negotiate and confirm the above training strategies/activities with BMBS internal and dealer groups.
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Develop and supervise the execution C-Sales, Q-PE, Q-NEV, Q-IHT, CEC, Q-TEV, and CCC, Driving trainer programs
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Ensure the training result quality
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2.
Sales Training Content Development:
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Drive the development and implement of sales talk MB and relevant competitor product, and specific topics
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Ensure the training result quality
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3.
Training Event Management:
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Supervise the implementation of training event including CTE, MB Sales Master Competition etc.
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4.
Training Platform Development:
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Training public platform operation and development
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5. Training Governance
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Sales Training cost control, budgeting, administration and reporting
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Formulate and realize annual training plan according to the identified strategies and needs
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6. Team Management
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Supervise the performance & the development of sales training teams
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Support team to develop own competency to conduct soft skill and communication training for sales persons
Becoming part of Mercedes-Benz means finding your individual role and workspace to unleash your talents to the fullest. It means becoming your best self in a global automotive company that has the goal to build the most desirable cars in the world. Empowered by visionary colleagues who share the same pioneering spirit.
Together for excellence.
Education:
‑ University graduate in Marketing, Communication, Engineering or related disciplines
Experience:
‑ Min. 5 years working experience on training fields and relevant experience in sales & marketing environment with solely project management leading experience.
Functionality Skills:
‑ Solid knowledge about training methods and communication models to deliver soft skill and communication with the sales training team
- Good automotive product understanding
- Proficient in Microsoft applications, MS Word, Excel, PowerPoint.
- Customer-orientated mindset with good organizational, administrative and leadership skills
- Strong interpersonal skills, ability to work independently and as a team player
- Good command of English, written and spoken will be essential
- Travel within the region and overseas
About Mercedes-Benz Group
Mercedes-Benz Sales Service Co.
Headquarters