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Medtronic
Medtronic

Medical device company.

Customer Service Representative - 9 months contract

职能技术支持
级别应届/初级
地点Herzliya, Tel Aviv, Israel
方式现场办公
类型合同工
发布2个月前
立即申请

必备技能

Communication

Problem Solving

Customer relationship building

Hebrew language

English language

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Are you looking for a versatile job in a world-leading healthcare technology company? Do you enjoy providing sales support and working in an international, inspiring, and dynamic environment?
Medtronic employs more than 85,000 people worldwide, serving physicians, hospitals and patients in approx. 160 countries. The company is focused on collaborating with stakeholders around the world to take healthcare Further, Together. At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations. At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.

Responsibilities may include the following and other duties may be assigned:

  • Provide day-to-day support in Medtronic's Order-To-Delivery processes through analytical and operational support.
  • Provide a professional level of support to the customers and Field Sales team.
  • Contribute to the company goals in the areas of customer satisfaction and KPIs.
  • Be responsible for issue resolution and reactive communication towards the customer/patient.
  • Contribute to process improvement / standardization (internal/external) and be able to participate or lead projects.

Required Knowledge and Experience:

  • Bachelor's degree
  • Experience in an office environment
  • Computer literate
  • Good communication skills (telephone and email)
  • Ability to cope with stressful situations
  • Problem solving skills
  • Strong customer relationship buildings skills
  • Fluent in Hebrew and English
  • SAP experience is strongly preferred
  • Experience within a Customer Care team is preferred

Physical Job Requirements:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

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关于Medtronic

Medtronic

Medtronic

Public

Medtronic plc is an American-Irish medical device company. The company's legal and executive headquarters are in Ireland, while its operational headquarters are in Minneapolis, Minnesota. Medtronic rebased to Ireland following its acquisition of Irish-based Covidien in 2015.

10,001+

员工数

Minneapolis

总部位置

$100B

企业估值

评价

10条评价

3.8

10条评价

工作生活平衡

3.2

薪酬

4.0

企业文化

4.1

职业发展

3.5

管理层

3.4

72%

推荐率

优点

Supportive management and team culture

Excellent benefits and retirement plans

Cutting-edge technology and projects

缺点

Heavy workload and frequent overtime

Fast-paced and stressful environment

Limited growth opportunities

薪资范围

1,152个数据点

Junior/L3

Junior/L3 · Advanced Analytics Analyst

3份报告

$95,911

年薪总额

基本工资

$73,778

股票

-

奖金

-

$66,383

$95,911

面试评价

5条评价

难度

3.0

/ 5

时长

14-28周

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Offer

常见问题

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience