At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Field Service Engineer is responsible for all aspects of equipment support performed at customer sites or prior to delivery, ensuring all activities are completed in compliance with company policies and standard operating procedures. This includes pre-installation checks, system installation and commissioning, planned maintenance, troubleshooting, assessment, and breakdown repair. The Field Service Engineer serves as the main point of contact for local customers and the local commercial team regarding all service and repair–related matters.

Travel within South Belgium is expected up to 75%. You will report to the Senior Technical Service Supervisor Belgium and travel regularly within South-Belgium to support customers and business growth.

Responsibilities may include the following and other duties may be assigned:

• Lead and execute installations and commissioning of new equipment
• Perform preventive maintenance as per service manual checklist. Perform appropriate testing to confirm system functionality according to the manufacturer's specifications
• Provide testing and validation support and data to the Global Service organization
• Assist in technical support for users of complex systems. Including phone and remote support for users and technical staff
• Collaborate with other field service engineers to troubleshoot difficult service activities
• Travel to sites to work as a member of the local team to provide efficient repair/installation support

Required Knowledge and Experience:

• Bachelor’s degree in Engineering (Biomedical / Electronics) with a minimum of 1 year of relevant experience and strong troubleshooting skills
• Experience working with capital equipment in a healthcare and/or surgical (operating room) environment
• Strong problem-solving ability with the capacity to work independently and a customer-focused mindset
• Team player with excellent interpersonal and communication skills
• Willingness to travel approximately 75% domestically and internationally, work outside core office hours, and hold a full driving licence
• Self-starter with strong ownership, a can-do mentality, and professional fluency in French and English

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Belgium: 54,720.00 EUR - 82,080.00 EUR |

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here