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JobsMedtronic

Customer Engagement, Training & Operations Support

Medtronic

Customer Engagement, Training & Operations Support

Medtronic

3 Locations

·

On-site

·

Full-time

·

2w ago

Benefits & Perks

Flexible Benefits Package

Required Skills

Communication

Stakeholder management

Organisational skills

Attention to detail

Microsoft Office

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

An exciting opportunity for Customer Engagement, Training & Operations Support to join as an integral member of our highly successful Cardiovascular (CV) team based in Sydney, Brisbane or Melbourne. You will assist in ensuring all our CV Operating Units are supported from a compliance, logistics and customer engagement standpoint to deliver the best possible outcomes to our customers.

Responsibilities may include the following, and other duties may be assigned:

  • In line with Business Code of Conduct (BCS) guidelines, process, manage and ensure strict compliance of all HCP/HCO compliance contracts and documentation as required via Onit system including sponsorships, grants & donations, consultancy agreements

  • In line with BCS guidelines, process, manage and ensure strict compliance of all Medtronic Training & Educational events documentations and requirements as required via Cvent system

  • Management of HCPs logistics as required through the approved Medtronic suppliers

  • Processing Marketing and Operations related purchase orders & invoices as required via Ariba or Onit systems

  • Indirect supplier set up & maintenance

  • Blanket purchase order set up & maintenance

  • Other general operations/admin tasks as required

Required Knowledge and Experience:

  • A Bachelor’s Degree is required

  • Proven experience in an administrative/coordinator role, preferably if have experience supporting sales &/or marketing, compliance or logistics

  • Experience in Med Tech or Healthcare industry but open to experience in other sectors

  • Excellent verbal and written communication and stakeholder management skills

  • Strong organisational skills and attention to detail

  • Ability to follow processes and use of systems

  • Ability to work with tight timelines with a can-do attitude

  • Computer literacy, including sound knowledge of the MS Office suite of software

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000 passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

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About Medtronic

Medtronic

A healthcare technology company that designs and develops AI-based products and solutions for the medical industry.

10,001+

Employees

Minneapolis

Headquarters

Reviews

3.3

10 reviews

Work Life Balance

3.2

Compensation

4.0

Culture

3.4

Career

3.8

Management

3.5

65%

Recommend to a Friend

Pros

Great coworkers and supportive team

Good benefits and compensation

Growth and advancement opportunities

Cons

Aggressive leadership and cultural changes

Limited work-life balance in some roles

Company prioritizes profits over employees

Salary Ranges

1,888 data points

Mid/L4

Mid/L4 · Clinical Specialist

306 reports

$173,492

total / year

Base

$108,731

Stock

-

Bonus

$18,129

$110,237

$281,189

Interview Experience

6 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 67%

Negative 33%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Technical Interview Round 1

5

Technical Interview Round 2

6

Final Interview

Common Questions

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience