Mc Kesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at Mc Kesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Floater, Patient Care Coordinator, will play a vital role in supporting infusion and injection treatments for patients across Mc Kesson’s INVIVA clinics.

As the Coordinator, you’ll be the key link between patients, healthcare professionals, and internal teams.

This position is perfect for someone who thrives in a fast-paced environment, values precision, and enjoys working collaboratively to make a real difference in patient care.

Specific Responsibilities

• Process patient referrals and schedule appointments promptly.
• Confirm nurse availability and pharmacy delivery for treatments.
• Ensure all medical therapies are scheduled according to service level agreements (SLAs).
• Contact patients to confirm appointments and provide clear instructions.
• Send welcome emails and maintain excellent communication throughout their care journey.
• Manage inbound/outbound calls and emails within KPI standards.
• Maintain accurate documentation in scheduling systems.
• Support rescheduling and handle no-show follow-ups.
• Work closely with physicians, nurses, pharmacy teams, and program coordinators.
• Assist in ensuring clinics have the right resources and supplies for every treatment.

Minimum Qualifications

• Post-secondary diploma / degree in customer service or administration.
• Minimum of 2 years’ experience providing customer support in a call center or administrative capacity.

Key Competencies

• Prior experience in coordinating client/patient services is a strong asset.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to thrive in a high-volume, fast-paced environment.
• Tech-savvy with proficiency in MS Office and scheduling systems.
• Experience in healthcare, medical administration, or clinic settings preferred.
• Bilingual (English/French) is a strong asset.

We are proud to offer a competitive compensation package at Mc Kesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at Mc Kesson, please click here.

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Mc Kesson Talent Advisors will never solicit money or credit card information in connection with a Mc Kesson job application.

Mc Kesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that Mc Kesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

Mc Kesson job postings are posted on our career site: careers.mckesson.com.

Mc Kesson is an Equal Opportunity Employer:

Mc Kesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on Mc Kesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Mc Kesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to Disability_Accommodation@Mc Kesson.com.

Join us at Mc Kesson!