Key Responsibilities - Engage with business stakeholders to gather and document requirements for identity lifecycle and access management features. - Support preparation of Business Requirements Documents (BRDs) and validation with business stakeholders under guidance of senior analysts. - Help translate business requirements into technical specifications in collaboration with architects and technical teams. - Create and maintain user stories, Epics, and tasks in Jira or Azure DevOps. - Serve as a liaison between business and development teams, ensuring clarity and alignment throughout the project lifecycle. - Act as Subject Matter Expert (SME) for McDonald’s custom IAM application and IAM concepts. - Coordinate with development teams and business during User Acceptance Testing (UAT) phases. - Assist QA/testing teams in defect analysis and resolution. - Maintain clear communication and follow-up on deliverables across multiple stakeholders. - Participate in Agile Scrum ceremonies and contribute to sprint planning activities. ## Qualifications Required Skills & Experience - 3+ years of experience in Business Analysis or related roles. - Strong understanding of IAM concepts (Identity lifecycle, RBAC, ABAC, MFA, consent management). - Excellent English communication skills (written and verbal). - Proven ability to coordinate across business and technical teams. - Experience with Jira or Azure DevOps for user story and feature management. - Familiarity with ASP.Net applications and Azure platform (no coding required). - Experience with IAM tools like SailPoint or Saviynt is a plus. - Experience working in an Agile environment. Preferred Qualifications - Exposure to Active Directory (AD), Microsoft Entra ID, Virtual Directory Services (VDS) - Knowledge of identity provisioning workflows. - Strong documentation and organizational skills.