Key Responsibilities:

• Engage with business stakeholders to gather and document requirements for identity lifecycle and access management features.
• Support preparation of Business Requirements Documents (BRDs) and validation with business stakeholders under guidance of senior analysts.
• Help translate business requirements into technical specifications in collaboration with architects and technical teams.
• Create and maintain user stories, Epics, and tasks in Jira or Azure DevOps.
• Serve as a liaison between business and development teams, ensuring clarity and alignment throughout the project lifecycle.
• Act as Subject Matter Expert (SME) for Mc Donald’s custom IAM application and IAM concepts.
• Coordinate with development teams and business during User Acceptance Testing (UAT) phases.
• Assist QA/testing teams in defect analysis and resolution.
• Maintain clear communication and follow-up on deliverables across multiple stakeholders.
• Participate in Agile Scrum ceremonies and contribute to sprint planning activities.

Qualifications

Required Skills & Experience:

• 3+ years of experience in Business Analysis or related roles.
• Strong understanding of IAM concepts (Identity lifecycle, RBAC, ABAC, MFA, consent management).
• Excellent English communication skills (written and verbal).
• Proven ability to coordinate across business and technical teams.
• Experience with Jira or Azure DevOps for user story and feature management.
• Familiarity with ASP.Net applications and Azure platform (no coding required).
• Experience with IAM tools like Sail Point or Saviynt is a plus.
• Experience working in an Agile environment.

Preferred Qualifications:

• Exposure to Active Directory (AD), Microsoft Entra ID, Virtual Directory Services (VDS)
• Knowledge of identity provisioning workflows.
• Strong documentation and organizational skills.