Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Responsibilities

The Summer Employment Program provides summer employment opportunities to children, step-children and spouses of Mayo Clinic employees enrolled in a degree granting program of study and is intended to help supervisors accommodate employee vacation requests when seasonal work volumes are high. Position is temporary.

Patient appointment services specialists (PASS) facilitate patient visits and support health care providers by anticipating and responding to patient needs and requests of the health care team.

As a PASS, you will use patient-specific information to accurately determine the nature of an appointment request and independently schedule and confirm patient appointments. Position is on-site.

You will be expected to:

Utilize strong technical skills to navigate electronic tools to determine accurate appointment scheduling
Multi-task across multiple computer resources to update patient electronic health information (For example; insurance)
Coordinate complex scheduling which may include multi-specialty itineraries
Leverage phone etiquette and customer service skills to accurately communicate with patients and the health care team

Qualifications

• Must be a child, step-child, or spouse of a current Mayo Clinic employee.
• Must be currently enrolled in a degree granting program.
• Must be returning to college in the fall.
• Must be able to work a minimum of 10 weeks.
• Must be 18 years of age or older by the start of the program

SEOP employees should not expect vacation/days-off to be approved during their commitment.

Exemption Status

Nonexempt

Compensation Detail

This position has a predetermined rate of $16.00 per hour.

Benefits Eligible

No

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

• Monday
• Friday 8-4:30

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Brianna Hanna