Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development

Mastercard Services, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Master Card Advisors addresses the challenges and opportunities of its clients, enhances Master Card's strategic and tactical performance and establishes Master Card's global thought-leadership pre-eminence.

The purpose of the Business Development role is to build and close needs-based business optimisation proposals for a portfolio of Clients across Master Card’s Australasia Division.

The best fit candidate for the role will be a highly motivated, sales-focused individual, who is experienced in consulting sales roles, with deep knowledge of the Australian payments industries. In addition, the successful candidate will also have skills and experience to contribute towards the delivery and quality management of business optimisation engagements.

Role

• Translate market development objectives into sales strategies for an assigned portfolio of Divisional Key Client accounts
• Perform comprehensive analysis to establish deep understanding of Client needs and potential solutions
• Build relationship network with internal and external stakeholders, influencers, sponsors and decision-makers to enable relevant support is aligned with core business objectives
• Manage the sales cycle and related processes from client needs identification through contractual development and execution
• Develop sales-support materials, i.e. presentations, business cases, that articulate the compelling nature of Mastercard Services qualitatively and quantitatively to address client challenges
• Ensure engagement quality, leading post-implementation review activities and follow-on opportunity identification
• Apply business acumen to identify proactively new business opportunities and support corporate initiatives to combine multiple product offerings to serve client needs more broadly
• Contribute to project delivery efforts utilising core consultancy skills and industry knowledge, e.g. perform Project Management or subject matter expertise input responsibilities as appropriate
• Participate in recruiting, training and developing others
• Create intellectual capital, e.g. white papers on specialist industry topics, to increase the value proposition of Mastercard Services

All About You:

• Undergraduate degree required
• MBA or relevant post graduate degree recommended
• 5-7+ years consulting experience from a top-rated consulting firm and/or leading financial services provider, with payments/card expertise and experience helping financial institutions and interacting at the leadership level
• Other required personal attributes include:
  o Excellent analytical, verbal and written communication/influencing skills
  o Ability to work as team member or independently who can multi-task in a fast-paced, deadline-driven environment
  o Advanced Word, Excel and PowerPoint skills
• Primary work location(s): Sydney, Australia

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.