Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Business Development Manager, Mastercard Services (German speaking)

Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services.

As part of this dynamic and growing organization, you will join a collaborative, diverse team of experts in a performance‑driven environment. Based in Frankfurt, this Business Development role is at the forefront of driving growth for Mastercard Services in Germany, partnering with Financial Institutions and Fin Techs across the market to shape and progress new opportunities.

As Business Development Manager, you will be responsible for identifying and developing new commercial opportunities, crafting compelling proposals, and building long‑term client partnerships. Working closely with account management teams and product and solutions specialists, you will position Mastercard Services as a strategic partner, delivering engagements across our consulting, analytics, marketing, loyalty, and platform‑based solutions portfolio that create measurable client impact.

The Role:

• Shapes and executes the Mastercard Services growth strategy in Germany
• Understands the needs and challenges of Financial Institutions and Fin Techs and translates them into compelling service opportunities
• Identifies new business opportunities creatively and proactively
• Develops strong, persuasive sales pitches and proposals with minimal guidance
• Analyzes client organizations, decision-making structures, and cultural factors to inform the sales strategy
• Produces well‑structured and compelling proposals targeted at senior management
• Builds and maintains strong relationships with internal stakeholders, clients, and decision‑makers
• Manages long‑term client relationships and identifies follow‑on opportunities
• Understands and internalizes the individual service offerings and develops a clear understanding of how they can be applied within the banking environment
• Partners with delivery teams to ensure project quality and continuity into future engagements
• Captures and disseminates knowledge across the broader Services organization
• Provides reliable and independent support to the management across a wide range of tasks

All About You:

• Solid professional experience in a consulting firm, or within payments/financial services; sales experience preferred
• Strong entrepreneurial mindset and passion for business development
• Proven track record of building relationships with leaders in Financial Institutions and/or Fin Techs
• Analytical thinker with the ability to communicate complex results clearly and compellingly
• Strong sales, presentation, and client management capabilities
• Customer-focused with strong negotiation skills
• Results-oriented and able to perform under pressure and meet ambitious deadlines
• Self-starter with a proactive approach and sense of ownership
• Comfortable working in an international environment
• Excellent verbal and written communication skills in German and English; additional languages are a plus

Others:

• Education Needed: Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred

#servicesbd

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.