Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Security Monitoring and Response Analyst II:

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

The Information Security Operation team is looking for a Information Security Operations Analyst I to drive our monitoring and response strategy forward by consistently innovating and problem-solving . The ideal candidate is passionate about the corporate security , highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset which help to solve problem in innovating ways which help customers and internal teams.

• Role
• 24/7 Security monitoring and response to incident and security triage of incident.
• Responds to security events triggered by security detection tools, documenting all actions in the security log, escalating significant issues.
• Follows defined processes and recommends process improvements.
• Ability to documented change/update in the process of standard operating procedure/runbook/usecase.
• Works to improve cyber security acumen to ensure they are up-to-date on security techniques and practices.
• Reports to management any issues or areas in the process that need to be addressed.
• Conduct proper evidence collection for all commercial platforms utilized in the Mastercard environment.

Skills Desired:

• Incident Response
• Forensic knowledge in Windows and Linux is required.
• Malware analysis
• Basic (Static & Dynamic Analysis)
• SIEM - Splunk & Azure Sentinel (KQL & SPL)
• EDR/XDR - Microsoft Defender, Sentinel One, Crowd Strike (Anyone)
• Experience in SOC (Preferred)

All About You:

The ideal candidate for this position should:

• Work experience within a SOC, incident response or digital forensics investigation

• Intermediate expertise on Splunk enterprise security (SIEM) and ability to corelate events as well able to write correlation rules.

• Better understanding of ITSM Process & ticketing technologies.

• Details understanding of event logs of Windows & Linux environment along with supporting application.

• Experience with Windows, Unix Based Operating Systems, and Cloud Security fundamentals (Preferably Azure Security & Microsoft Security control)

• Intermediate monitoring skills on Web application firewall, Data loss prevention, Endpoint/EDR response and appropriate response accordingly.

• Strong understanding of TCP/IP, MITRE ATT&CK, Kill Chain, Incident Management and Networking principles

• Ability to work effectively in ambiguous and/or high-pressure situations

• Be skilled at explaining technical problems succinctly and clearly

• Mastercard Corporate Security Roles have been aligned with the NICE framework (National Initiative for Cybersecurity Education). For this role the NICE Work Roles most closely aligned are

• Cyber Defense Incident Responder

• Cyber Defense Analyst

• Cyber Defense Forensics Analyst

Corporate Security Responsibility:

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.