Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Network Services (Consulting background)

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data, networks and partnerships, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

The Services Team:

The Services team is the professional services arm of Mastercard, providing cutting-edge services that address key issues facing our customers. Focused on thinking big and scaling fast, this team is responsible for end-to-end solutions for a diverse customer base. We combine traditional management consulting with our rich data assets and in-house technology / security platforms, to provide our clients with powerful strategic insights and execution capabilities. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, security products, business experimentation, and data-driven information and risk management services.

The Asia Pacific (AP), Network Services Team
The Network Services team focuses on advancing our payment ecosystem’s development priorities at the country/regional level, by identifying pain-points that cut across multiple clients in a geography, designing market-wide services solutions in close collaboration with the Product organization.

Role
The position will be expected support key strategic Services opportunities for AP region across the development spectrum: origination and analysis, proposal development, internal socialization, contract management, execution oversight and value quantification frameworks.

You will have the opportunity to contribute to specific programs, prepare relevant documentation for strategic internal client engagements across a range of topics, countries and types of products. Working with technology and data, you will support the generating of key hypotheses and structure workstreams covering market problems. Overseeing ongoing business opportunities that are in-flight, program opportunity pipeline and closures, you will also create creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and create effective, impactful storylines.

Key accountabilities include, but are not limited to:

• Design and develop effective programs and proposals that address market-wide client needs – working with Product teams to synthesize case studies, identify relevant products and build financial / revenue impact models for Mastercard and client-ROI.
• Conduct pricing analysis and modelling for new initiatives and proposed changes to existing programs
• Assist engagements with key internal stakeholders to integrate market feedback, iterate proposal structure and pricing.
• Assist with aligning AP programs and proposals with global internal approvers such as finance, legal, pricing and value quantification teams
• Collaborate closely with customer success teams to define and implement customer success approaches for Network Services initiatives

Qualifications:

• MBA or relevant graduate degree
• Top tier management consulting firm experience, preferably in payments or retail banking
• Strong Analytics and financial modelling capabilities (Excel) and proficiency in structuring content into compelling narratives (PowerPoint)
• Self-directed and motivated: aptitude in managing complex processes effectively to drive results.
• Ability to accept ambiguity and work in a fast paced, innovative environment.
• Strong stakeholder management skills and ability to work across business units.
• Written and Verbal communication: ability to articulate value proposition, engender alignment and convey excitement to internal and external stakeholders.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.