Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, People Business Partner, Vocalink Limited

Overview:

• Provides People & Capability (P&C) excellence for Vocalink Limited, a regulated business via the Bank of England
• Partners with business leaders to advance the business and drive performance and works in alignment with the Vocalink people strategy
• Works with Centres of Expertise (COEs) and the Global Business Service Centre (GBSC) to ensure programs, processes and initiatives are successfully implemented and managed

Responsibilities:

• Delivers a people strategy that supports business priorities and growth strategies

• Partners with business leaders on change management initiatives that support the business strategy and maintain employee engagement

• Provides advice, coaching and support to executives, managers and employees on talent, development, employee relations, workforce planning and reward

• Responsible for the management and delivery of core People and Capability programs

• Partners closely with other Business Partner colleagues to ensure the consistent and seamless delivery of programs and services to the business

• Provides in-depth market insight and advises on talent implications of external trends that may have workforce implications

• Works closely with COEs to deliver programs and customize when necessary. Shares feedback on the effectiveness of programs and initiatives.

• Serves as subject matter expert on the local labour market and regulatory environment

• Navigates strict governance requirements and audit expectations to ensure that P&C decisions withstand external scrutiny

• Maintains rigorous documentation and tight partnership with legal, risk and operational leaders

• Manages the 1st line Risk and Control P&C process, identifying and managing people-related risks and ensuring appropriate controls are in place

• Attending Steering Committees and deputising for Vice President, People & Capability as appropriate

• Experiences

• Experience managing local P&C/HR operations for a market including delivering on talent forecasts, succession planning progress and talent review updates.

• Demonstrated success when advising and coaching business leaders and other stakeholders on the local P&C environment, market best-practices and all day-to-day employment matters.

• Demonstrated success building relationships and collaborating with COEs and other key stakeholders

• Demonstrated success working in a regulated business (ideal)

• Demonstrated success of risk and control management (ideal)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.