Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Managing Consultant

All About Us:

The Services team is a key differentiator for Mastercard, providing that help our customers grow. This team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

All About the Role:

Make an Impact as a Managing Consultant, Advisors Program Management (APM)

Advisors Program Management is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:

• Developing new products and strategies to market smoothly and efficiently

• Manage a portfolio of projects that support a strategy, a strategic change or initiative with significant impact on the organization

• This is a position that spans across two disciplines.

• Proven and excellent experience in program delivery through working with key partners.

• Excellent team leadership to Inspire, motivate and influence large, diverse teams (including direct reports, other stakeholders and contractors) to deliver outstanding outcomes for clients and establish a high-performing culture.

• All About You

• The ideal candidate will be commercially minded, data driven and skilled in navigating ambiguity in fast moving environments to ensure growth.

• Successful leadership and delivery of projects across different clients / businesses

• Demonstrated experience in taking a new product or business to market at scale

• Experience in building a team and growing revenues, through delivery of large digital programs across the financial services sector from initiation to benefit realization.

• Develop partnerships with internal and external partners to unlock growth opportunities.

• Support sales conversations with clients, drive understanding of problem statements.

• Build strong partnerships with in-market and regional leadership, leveraging collaboration to identify new opportunities and support execution teams.

• Experience with Agile ways of working and / or as a scrum master is a plus

• Develop strong bonds with clients that endure beyond a particular assignment, serves as a go-to resource for client staff, is sought out for knowledge of industry and firm

• Excellent interpersonal and influencing skills, able to direct workstreams across large multi-faceted project teams

• Strong writer, presenter and speaker, comfortable and ability to influence at all levels in an organization. Excellent analytical skills, including the ability to frame the customer’s opportunity in financial terms i.e. value quantification, estimate effort and scope

• Able to use own initiative, develop solutions or adapt approaches to support the delivery of defined objectives and benefits. Able to multi-task in a fast-paced deadline driven environment.

• Allocate and manage technical resources effectively. Ensure that project teams have the necessary skills and tools to complete their tasks.

• Demonstrate authentic leadership and integrity, gravitas and experience of leading multi-disciplinary teams in a matrixed environment, mentoring staff, evaluating performance and providing feedback. Gain consensus with others and co-ordinate the team arounds business goals.

• All About Your Education & Skills

• Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred

• 7+ years of experience in a similar role, with a proven track record of scaling a business and delivering successful projects.

• Consulting and Delivery experience

• Proven knowledge and experience in Agile/Scrum and waterfall project management including development methodologies, able to manage complex projects in the financial services industry

• Exposure specifically in payments and / or retail banking or merchants preferred

• Comfortable with significant client interaction and interest in building relationships

• Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred

• Willingness to travel

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.