Mastercard
Manager, Customer Success
RoleTech Support
LevelManager
LocationJakarta, Indonesia (6th Floor), United States
WorkOn-site
TypeFull-time
Posted4 months ago
Benefits and perks
•Flexible Hours
•Professional Development
•Parental Leave
•Team Events And Activities
•Generous Paid Time Off And Holidays
•401k Matching
Required skills
Python
Node.js
PostgreSQL
About the role
As a Manager, Customer Success, you will be part of the Customer Support team at Mastercard. You will work on challenging problems and contribute to the company's mission.
Responsibilities
- Debug and resolve production issues in a timely manner
- Mentor junior engineers and contribute to team growth
- Optimize application performance and reliability
- Collaborate with cross-functional teams to define and ship new features
- Design, develop, and maintain scalable software systems
- Participate in code reviews and contribute to engineering best practices
You may be a good fit if you
- Bachelor's degree in Computer Science or equivalent experience
- Strong programming skills in one or more languages
- Experience with modern software development practices
- Excellent problem-solving and analytical skills
Strong candidates may also have
- Familiarity with containerization and orchestration
- Experience with cloud platforms (AWS, GCP, Azure)
- Experience with agile methodologies
About Mastercard
Jakarta
Headquarters