About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Franchise Growth & Enablement

About Franchise

The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments.

Overview:

The Franchise AP Regional Team is seeking a Manager, Franchise Growth & Enablement. In collaboration with the Vice President, Franchise Growth & Enablement, you'll execute Franchise's Customer Risk Management principles and partnering with regional stakeholders, with a key role in providing strategic and operational support to the regional team by onboarding Mastercard network participants within the Asia-Pacific Region in accordance with Mastercard's requirements and local regulations.

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This individual will be responsible for the effective alignment between Franchise Growth & Enablement and cross-functional stakeholders, in driving scale of Mastercard's cross-border and domestic products and services.

Role:

• Performs assignments that support on-boarding customers, registration, and respond to ad-hoc customer requests• Implement Franchise strategies to support the scale and growth of new business initiatives in cross-border and domestic payments products and services• Be a strong collaborator with Account and Product teams to enable new opportunities in core businesses, multi-rail flows, new customer segments (installment providers, fintechs) that reflects the value of Extending the Franchise• Provide Franchise Solutions Accelerator support for customer training and education initiatives.
• Close collaboration with internal stakeholders to provide support to Customers• Ensure internal risk-based decision-making models for new opportunities are applied appropriately during assessment to ensure the integrity of the brand and support the growth of new payment products and services• Responsible for customer administration, such as managing common mailbox, tracking projects and billing, and generating administrative reports for specific market(s) or region All About You• Minimum bachelor's degree or equivalent• Proven track record in translating strategies into actionable programs and scaling them across business and/or markets• Knowledge of the payments space• Attention to detail, strong business acumen and solutions-focused• Demonstrate thought leadership• Strong analytical, problem solving and creative thinking skill• Strong interpersonal skills - ability to influence/work cross functionally and across levels in a matrix organization• Team player with a focus on self-motivation, people and results• Demonstrated ability to work independently without direct supervision Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Pasay, Philippines

Job ID: Mastercard-22331_R-257528

Employment Type: OTHER

Posted: 2025-08-08T00:17:23
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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