Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Education Program Manager at Mass General Brigham’s Office of Clinical Research (OCR) leads the strategic development, implementation, and oversight of educational and training programs that support clinical research staff, investigators, and trainees. Aligned with OCR’s mission to enhance the quality, efficiency, and impact of clinical research, this role contributes to a robust educational infrastructure that serves a large and diverse research community through over 200 annual courses and thousands of participants.

In collaboration with the Executive Director, the role designs and maintains a comprehensive, competency-based curriculum that reflects best practices in instructional design, as well as evolving regulatory and industry standards. The role partners closely with instructional designers, education coordinators, application specialists, and subject matter experts to develop, deliver, and continuously improve engaging live and online learning experiences, including courses, webinars, workshops, and conferences.

The role is responsible for proactively identifying gaps, emerging trends, and workforce needs in clinical research education, and translating these insights into innovative programming. Additional responsibilities include curriculum planning and mapping, course development, program promotion, learner assessment, and evaluation of program effectiveness through feedback and performance metrics. The role also supports operational and administrative functions such as enrollment tracking, course logistics, annual reporting, and resource planning.

This position requires strong strategic thinking, collaboration across multidisciplinary teams, and the ability to manage complex educational initiatives. Success in this role depends on excellent communication, organizational, and project management skills, as well as adaptability to changing institutional priorities and regulatory requirements

Qualifications Qualifications: Required

• Bachelor’s Degree required with Masters’ degree preferred in a health-related field, clinical research, public health, education, or equivalent.

• Minimum of 7 years of experience in clinical research, with at least 3 years in an educational program development role.

• In-depth knowledge of clinical trial operations, GCP, IRB/Human Subjects Protection, and regulatory compliance.

• Experience designing, delivering, and evaluating adult education programs.

• Experience with Moodle or similar Learning Management System/s.

Preferred

• Professional certification (e.g., ACRP, SOCRA)

• Experience in instructional design, curriculum development, or adult learning theory.

• Experience with e-learning platforms and learning management systems (e.g., Canvas, Moodle, Cornerstone).

• Experience in academic or healthcare research settings.

• Knowledge of training evaluation models (e.g., Kirkpatrick model, ADDIE framework).

Additional Job Details (if applicable)Remote Type

Onsite

Work Location

185 Cambridge Street

Pay Range

$63,648.00 - $90,750.40/Annual

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.