
Healthcare system
Patient Transfer Access Center RN, 36 hours at Mass General Brigham
About the role
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Access RN will lead critical system-wide coordination efforts by adopting a system mindset and leveraging their clinical expertise, situational awareness, and knowledge of MGB hospital capabilities to efficiently and effectively match patients with the right site of care. This centralized role aims to ensure timely access to care, reduce transfer delays, balance patient flow, activate standardized transfer pathways, and foster close collaboration with the multidisciplinary MGB PTAC team and site-based clinical and operational leaders.
Essential Functions
- Closely coordinates with hospital bed management teams in the MGB Capacity Center to support patient movement and placement across the system.
-Elicits patient information from the referring MD and the outside facility nurse to allow appropriate patient triage and placement. Follows admission using the Transfer matrix and alternative pathways based on bed availability in collaboration with patient access services to appropriate beds based on bed availability and triage information. Collaborates with off-shift nurse administrators regarding ED, procedures, and inpatient arrivals.
-Monitors the notification process for inpatient responding clinicians, appropriate documents, including data collection, IPASS expect notes, transfer modules, emails, code activations, and reporting to senior leadership. Access nurses notify the team and inpatient service of admissions via email to attending physicians; expect a note to be placed for house staff, and collaborate with the referring physician to callback for specific information.
-Serves as a department representative and consults with appropriate administrators, patient care unit leadership, procedural unit leadership, and access services during the extreme census—updates physicians and transferring facilities on bed availability. Attend daily huddles and represent the PTAC.
-Responsible for making critical decisions on directing patients to the appropriate care pathway across various diagnoses, clinical scenarios, and operationally challenging situations.
-Identifies patients who are safe and appropriate for standardized transfer pathways that avoid the ED and/or reduce the load on inpatient bed capacity at MGB hospitals. Coordinate these transfers with hospital-based and other MGB asset-based physicians, nurses, and capacity leaders.
Qualifications Education
-
Associate's Degree Nursing required
-
Bachelor's Degree Nursing preferred
Licenses and Credentials
- Registered Nurse RN - State License
Experience
- 3+ years of experience in adult critical care and or emergency department required
Knowledge, Skills and Abilities
-
Must work well independently, have sound decision-making skills, and have flexibility to assist in times of emergency or increased need.
-
Responsible for contributing to a calm, organized, appreciative, and learning-oriented atmosphere.
-
Proactively seeks out feedback and communicates development goals.
Working Schedule:
- Onsite: Assembly Row in Somerville, MA
- 36 hours per week. 4 rotating night shifts per month max
Additional Job Details (if applicable)Remote Type
Onsite
Work Location
399 Revolution Drive
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$70,345.60 - $136,333.60/Annual
Grade
6NTEMP
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Required skills
Patient triage
Care coordination
Transfer management
Clinical assessment
Communication
Operational collaboration
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
Employees
Boston
Headquarters
Reviews
10 reviews
3.9
10 reviews
Work-life balance
3.2
Compensation
2.8
Culture
4.1
Career
2.9
Management
3.4
72%
Recommend to a friend
Pros
Supportive team and colleagues
Good work environment and culture
Job security and stability
Cons
Work-life balance challenges and long hours
Limited growth and advancement opportunities
Compensation could be better
Salary Ranges
25 data points
Intern
Intern · Data Analyst
0 reports
$99,960
total per year
Base
-
Stock
-
Bonus
-
$84,966
$114,954
Interview experience
41 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Offer rate
40%
Experience
Positive 69%
Neutral 12%
Negative 19%
Interview process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common questions
Technical skills
Past experience
Team collaboration
Problem solving
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