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Site: Newton-Wellesley Hospital
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary:
Under the direction of the Clinical Pharmacy Manager and ED Pharmacists oversight, the Pharmacy Medication Reconciliation Technician is responsible for obtaining a comprehensive and accurate patient home medication list as part of the admissions process. This role will have a significant impact on improving safety and quality of our patients by providing physicians and other clinicians with a timely comprehensive home medication list Coordinates/assists with deliveries of code trays to the Emergency Department Actively participates in ongoing quality improvement programs focused on medication reconciliation.
Essential Functions:
-Communicates completion of medication list review and medication reconciliation to Physician, Nursing and Pharmacy staffs.
-Assists Pharmacists in preparing and distributing medications, including sterile IV products, maintaining the medication inventory, and maintaining records.
-Executes cordial and confident customer service skills via telephone or in person with all customers (Patients, Physicians, Nursing, other disciplines) encountered
-Adheres to HIPPA regulations regarding confidentiality and patient privacy
-Perform medication history assessments (medication list review and medication reconciliation) for new admissions to the hospital, confirming complete information regarding each medication identified (i.e., drug, dose, route, frequency, indication for PRN, and last dose taken- date/time).
-Verify patient allergy information and ensure complete documentation (i.e., substance, allergy category, reaction description)
-Assist and coordinate medication history assessment with Nursing team, upon request
-Document the medication history and allergy information in the electronic medical record accurately and in a timely manner.
-Participate in performance improvement activities
-Precept Pharmacy Technicians and Pharmacy Students regarding home medication interviews and documentation
-Responsible for knowledge and application of hospital-wide medication policies and procedures and state and national regulatory requirements based on clinical, operational, and regulatory standpoint to ensure areas of ownership and accountability
-Examine a patient’s medication list in the context of the current episode of care to support appropriate treatment decisions. This entails identifying which medications are relevant to the current episode of care and determining if the patient is taking them, including clarifying discrepancies regarding these medications and communicating non-adherence matters
-Perform a comparison of the updated medication list reviewing/continuing existing orders, resolving discrepancies in drug type, route, dosage, amount, frequency, duration along with the corrections of omissions and/or duplications, as well as the resolution of allergy, drug interactions and/or intolerance information during admission, transfer between care units, and discharge and sharing with a licensed provider.
-Must work ED Pharmacist and Clinical Pharmacy Manager and will report and resolve any compliance concerns in a timely manner which will be raised with respective groups Quality Management and Accreditation and Compliance, as applicable
-Collect data for number of medication admission histories completed and number of discrepancies identified and report out on a periodic basis
-Serve as a liaison for the Nursing staff for ADM issues and other medication-related issues.
-Establish a communication process with admitting Physician regarding identified issues, such as medication non-compliance.
Qualifications:
Qualifications:
- High School diploma required Must have one year of Pharmacy Technician experience
- Familiarity with medical/drug terminology and abbreviations.
- Demonstrated ability to walk and stand 70% of the time and to lift up to 35 pounds
- Must be exCPT or PTCB certified, or a registered pharmacy intern with the state of Massachusetts
- Must be Registered with the Massachusetts Board of Pharmacy as a Pharmacy Technician or Intern Excellent communication and computer skills
- Physical Environment: Satisfactory physical environment.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
2014 Washington Street
Scheduled Weekly Hours:
40
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$19.81 - $28.30/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
Employees
Boston
Headquarters
Reviews
3.8
36 reviews
Work Life Balance
3.9
Compensation
3.8
Culture
3.8
Career
4.0
Management
3.7
74%
Recommend to a Friend
Pros
Good work-life balance and flexible environment
Competitive compensation and benefits
Opportunity for career growth
Cons
Some organizational bureaucracy
Room for improvement in processes
Internal communication could improve
Salary Ranges
56 data points
Junior/L3
Mid/L4
Junior/L3 · Licensing Manager I
1 reports
$140,300
total / year
Base
$122,000
Stock
-
Bonus
-
$140,300
$140,300
Interview Experience
41 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 69%
Neutral 12%
Negative 19%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
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