Jobs
Required Skills
Health education
Care coordination
Patient assessment
Communication
Interpersonal skills
Advocacy
Computer skills
Microsoft Office
Database management
Community Health Worker
About the Organization
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Opportunity
The Community Health Worker is responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes.
Primary Responsibilities
- Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes.
- Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions.
- Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs.
- Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services.
- Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals.
- Develop and implement health promotion programs and activities to address community health needs.
- Collect data and maintain accurate records of patient interactions and outcomes.
- Attend meetings and trainings related to community health promotion and education.
Qualifications
Requirements
- Bachelor's Degree in Public Health, Social Work or related field of study. Experience in lieu of degree can be accepted.
- 2+ years of experience in community health outreach, health education, or related field
- Valid Driver's License
Preferences
- Community Health Worker (CHW) Certification
Additional Knowledge, Skills and Abilities
- Demonstrated ability to work effectively and provide advocacy for all populations and communities.
- Strong communication and interpersonal skills, with the ability to interact effectively with various populations.
- Ability to work independently and as part of a team.
- Basic computer skills, including Microsoft Office and database management.
- Bilingual skills preferred.
Job Details
Schedule and Work Model
- Full time (40 hours)
- Monday through Friday, 8am-4:30pm
- Hybrid
- Field travel to meet with patients in the community as needed
Work Location
- 10 Members Way
Scheduled Weekly Hours
- 40
Employee Type
- Regular
Work Shift
- Day (United States of America)
Compensation
Pay Range
- $19.81 - $28.30/Hourly
- Grade 4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
Equal Opportunity Statement
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
Employees
Boston
Headquarters
Reviews
3.8
36 reviews
Work Life Balance
3.9
Compensation
3.8
Culture
3.8
Career
4.0
Management
3.7
74%
Recommend to a Friend
Pros
Good work-life balance and flexible environment
Competitive compensation and benefits
Opportunity for career growth
Cons
Some organizational bureaucracy
Room for improvement in processes
Internal communication could improve
Salary Ranges
56 data points
Junior/L3
Mid/L4
Junior/L3 · Licensing Manager I
1 reports
$140,300
total / year
Base
$122,000
Stock
-
Bonus
-
$140,300
$140,300
Interview Experience
41 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 69%
Neutral 12%
Negative 19%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
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