Site: Spaulding Nursing and Therapy Center Brighton, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary:

Responsible for directing the patient admissions function of the facility, including scheduling, registration, eligibility, benefit verification, pre-authorization, financial counseling/patient financial education, and pre-service/point of service collections. Develops policies and procedures that support organizational goals and objects for the patient admissions function.

Essential Functions
Responsible for hospital admissions organizational strategies and establishing admissions objectives in line with organization goals.

Directs patient admissions and access operations, staffing, policies and procedures.

Determines and implements admissions best-practices, develops and revises admission and discharge processes

Oversees admissions trend analysis; preparation of critical measurements; implementation of production, productivity, quality, and patient-service goals; leads system improvements.

Develops, implements, and maintains revenue-generating strategies related to admissions and patient capacity.

Enhances hospital patient care delivery system by fostering admissions function communication between admissions and clinical staff.

Required for All Jobs:

Performs other duties as assigned

Complies with all policies and standards

Does this position require Patient Care (indirect/direct)? No

Qualifications Education

Bachelor's Degree Related Field of Study required or:

Master's Degree Related Field of Study preferred:

Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

Licensed Practical Nurse LPN - State License:

Physical Therapist State License:

Registered Nurse RN - State License:

Experience

admissions experience 5-7 years required

admissions leadership experience 5-7 years required

Knowledge, Skills & Abilities

Knowledge of industry policies and practices.

Ability to motivate and develop others.

Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers to resolve problems and negotiate resolutions.

Proficient with Microsoft products and comfortable learning new technologies.

Ability to assimilate and analyze large amount of data/information within a data set.

Additional Job Details (if applicable)Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision
• Far Constantly (67-100%)
• Vision
• Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Hybrid

Work Location

100 North Beacon Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

• /

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1440 Spaulding Nursing and Therapy Center Brighton, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.