Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Opportunity:

This Department Operations Coordinator role is situated within the Mass General Brigham Office of the COO’s Project Management Office. This department of internal consultants and project managers partners with senior leadership to drive system-wide initiatives that advance MGB’s mission by improving patient care, accelerating research and innovation, enhancing education, and ensuring responsible resource stewardship.

Job Summary:

Primary Responsibilities:

This role serves as the central coordination point for department operations, ensuring seamless administrative coordination, accurate reporting, and efficient internal processes. This role provides comprehensive operational and administrative support across the department including department-wide scheduling support, managing operational logistics (e.g., managing expenses, ordering supplies), executing recurring reporting processes, running and analyzing data and reports, and supporting large-scale meetings and retreats.

This role is critical to keeping the department running smoothly while also elevating how information is used. You’ll help leadership stay organized, informed, and focused on what matters most. This position is ideal for a highly organized, technically capable professional who thrives in a fast-paced environment and enjoys combining administrative excellence with data-driven operational support.

Qualifications:

What You'll Bring

Qualifications:

• High School Diploma required; Associate’s Degree preferred.

• 5+ years of experience in an administrative role, preferably in a healthcare setting required.

• Experience supporting multiple stakeholders in a fast-paced professional environment required.

• Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook) required.

• 1+ years of experience supporting senior-level staff preferred.

• Experience with reporting tools, portfolio management software, or enterprise systems preferred.

• Experience generating reports and presenting findings preferred.

Additional Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to work independently with minimal supervision.
• Strong attention to detail and problem-solving skills.
• Familiarity with hospital administration processes and healthcare regulations.
• Professional demeanor and ability to interact effectively with all levels of staff.

Additional Job Details (if applicable)

Schedule and Work Model

• Full time Monday through Friday, standard business hours.

• Hybrid work model

• Assembly Row in Somerville, MA approximately 3x/week and at other MGB locations as needed approximately 4x/month.

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours:

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.