Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Emergency Department Supply Lead is primarily responsible for ensuring that supplies and equipment are stocked in designated locations throughout the department, including patient rooms, supply carts, closets, and cabinet.

This position supervises and assists onsite supply techs, prioritizes supply and equipment responsibilities based on the department’s needs and allocates staffing resources, serves as the primary point of contact for basic supply and equipment related requests while onsite, and stocks supplies and equipment.

Members of the Supply Team, including supply leads and supply technicians, report directly to the department’s Operations Manager.

Although this position does not provide patient care, it is critical to supporting clinicians caring for patients in the department.

Qualifications

Education:

• High School Diploma or Equivalent required and healthcare and/or supplies and equipment experience preferred.

Experience:

• Healthcare, retail, or other supplies and equipment experience 0-1 year preferred

Regular responsibilities of this position include, but are not limited to:

• Maintain a clean, organized, and clutter free Emergency Department, including breaking down boxes left in the stock room.
• Receive daily assignment from the onsite supply lead.
• Stock supplies and equipment in designated locations based on assignment and Supply Team's scope, including in patient rooms, supply carts, supply closets, and other locations as identified.
• Return supplies and equipment (e.g., interpreter i Pad, ultrasound machine) to designated storage locations.
• Declutter patient care pods by returning supplies and equipment left on countertops to the Main Stock Room or by stocking in pre-determined locations throughout the department.
• Routinely check in with Emergency Service Assistant (ESA) to collaboratively stock the patient care locations.
• Transport soiled instruments to the Central Processing Department. Return clean/sterile products from the Central Processing Department to the ED.
• Stock satellite linen carts and blanket warmers.
• Respond to ED staff supply and equipment requests.
• Organize the Internal Waiting Room.
• Complete appropriate documentation, including pod specific checklists.
• Collaborate with Materials Management staff responsible for stocking the Main Stock Room.
• Escalate supply shortages to the Operations Manager.
• Share feedback regarding Supply Team operations with leadership - feedback includes supply level adjustments, removal / addition of products, recommendations to improve workflows, etc.
• Other duties as assigned depending on the status of the department.

Additional Job Details (if applicable)

Knowledge, Skills and Abilities:

• Appropriate physical condition and strength for cleaning, pushing, pulling and some heavy lifting (up to fifty pounds)
• Basic knowledge of medical supplies, instruments, and equipment
• Ability to organize and maximize storage space
• Ability to complete checklists and perform basic math to maintain par levels
• Ability to handle stressful situations that may arise in facilitating requests
• Basic computer skills
• Excellent customer service skills
• Strong interpersonal skills and ability to work collaboratively, as part of a team as well as independently
• Attention to detail
• Must possess a positive attitude and ability to use reasoning in isolating a problem and reaching a sound conclusion
• Must have the ability to manage constant change

Remote Type

Onsite

Work Location

15 Francis Street

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.