Site: Mass General Brigham Health Plan Holding Company, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.

Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills.

We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more.

The Legal, Regulatory Affairs & Compliance (LRAC) Team is responsible for supporting the business with all legal, compliance, audit, legislative and regulatory work. This includes providing project management support for certain regulatory reports, audits, and implementation of legislative and regulatory requirements.

The Project Coordinator is a key member of the Legal, Regulatory Affairs and Compliance team and provides administrative assistance, project coordination and management support for both state and federal reporting, audits and implementation work. This role will play an important part in ensuring our company's compliance with legal and regulatory requirements. The Project Coordinator will be responsible for coordinating various projects related to legal and regulatory affairs, collaborating with cross-functional teams, and ensuring that all initiatives align with the organization's legal objectives. Under the direction of the Director, LRAC, the LRAC Project Coordinator will support various projects, initiatives, and day-to-day responsibilities. As a member of the LRAC team, the Project Coordinator will have an opportunity to improve accessibility to key business information, ensure process integrity, and develop process flexibility which contributes to the success of Mass General Brigham Health Plan.

Principal Duties and Responsibilities:

• Prepare/present efficient and effective presentations; facilitate the presentation of information for various audiences (agendas, minutes, reports, etc.).
• Assist members of the LRAC team in developing reports, presentations and meeting preparation.
• Assist with coordinating report deliverables for Mass Health, the Division of Insurance, the Centers for Medicare & Medicaid Services and other regulatory bodies.
• Contribute to the management of external audits.
• Schedule meetings as needed with the business and/or project teams.
• Perform research.
• Manage the department Share Point site.
• Conduct regular reviews of existing policies and procedures to ensure compliance with changing laws and regulations.
• Maintain accurate and up-to-date records of legal and compliance activities, ensuring documentation is readily accessible for internal and external audits.
• Facilitate LRAC-involved cross-organizational initiatives by developing and maintaining relationships with key stakeholders across the company. Clearly defines and communicates key objectives of LRAC initiatives and ensures projects are brought to completion.
• Serve as the Health Plan’s Health Stream Administrator for annual compliance trainings.
• Hold self and others accountable to meet commitments.
• Ensure diversity, equity, and inclusion are integrated as a guiding principle.
• Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.
• Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.
• Other duties as assigned with or without accommodation.

Qualifications Education

• High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred

Experience

• Project support or administrative experience equired

Preferred/Desired:

• Experience and familiarity with health insurance, managed care, or health care business environments
• Strong business analytical skills and proven record of delivering superior results.
• Excellent verbal and written communication skills. Experience successfully identifying, scoping and driving process improvement projects.
• Strong expertise in technical writing and developing technical documentation to communicate complex information to non-technical users.
• Strong quantitative and qualitative skills with ability to work under pressure.
• Experience using MS Share Point collaboration software to coordinate and support the business needs of various stakeholders.
• Knowledge of Share Point out-of-the-box as well as more in-depth understanding of Share Point structure and functionality.

Knowledge, Skills, and Abilities

• Knowledgeable of basic business administrative principles and project management best practices.
• Exceptional verbal, written, and presentation skills.
• Ability to work effectively both independently and as part of a team.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Ability to work on tight deadlines.
• Knowledge of file management and other administrative procedures.

Additional Job Details (if applicable)Working Conditions

• This role is hybrid so requires an onsite presence to the Somerville office 1x/month

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

8925 Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.