Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary:

Summary: Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, answering and transferring phone calls, preparing spreadsheets and presentations, managing schedules, coordinating travel, conference calls, payroll and transcription. This is an intermediate-level support role.

Essential Functions:

• Prepare reports, meeting minutes and correspondence.
• Create and edit documents, spreadsheets and presentations.
• Manage schedules, arrange appointments and itineraries.
• Coordinate meetings, travel, conference calls, and complete expense reports.
• Answer and transfer phone calls.
• May perform transcription and proofread and edit literature, prepare applications for department.
• Remain knowledgeable of business unit policies.
• May make contacts of a sensitive, complex, and confidential nature.
• Complete routine tasks under moderate supervision.
• Perform other duties as assigned.
• Comply with all policies and standards.

Qualifications Education

High School Diploma or Equivalent required OR:

Trade/Technical/Vocational Diploma, Related Field of Study preferred.

Experience

Administrative Assistant or Secretarial Experience 2-3 years required.

• Knowledge, Skills & Abilities
• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Additional Job Details (if applicable)
This role blends executive support for several faculty members (e.g. calendar management, meeting and travel coordination, and expense reporting) with team-oriented projects such as website curation, event organization and assistance to junior lab members. It’s a position for someone who enjoys variety, problemsolving, and making sure that all the moving pieces of a busy academic and research program come together seamlessly. The ideal candidate is proactive, detail-oriented, organized, and collaborative—someone who takes pride in improving operations, while also enjoying the chance to be part of a dynamic and innovative academic environment and to contribute to the search for new treatments for neurological disorders.

Preferred Skills:

• Multitasking and time management.
• Prioritizing tasks from several faculty members.
• Ability to learn a variety of digital apps/platforms, and troubleshoot basic IT issues (logins, passwords, navigating Workday, MS Teams, Zoom and other platforms, editing web pages, managing email distribution lists, etc).
• Proficiency with numbers, spreadsheets and charts.
• Strong writing skills – able to communicate clearly and accurately by email.
• Event organization, including room reservation and setup, food and drink orders, online registration, distributing announcements.
• Strong interpersonal skills – able to develop rapport and to interact with colleagues at all levels in the organization.

Remote Type
Hybrid

Work Location
60 Fenwood Road

Scheduled Weekly Hours:

40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$18.58 - $26.58/Hourly

Grade
3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.