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Site: Newton-Wellesley Hospital
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
We deliver endocrinology and diabetes care in an outpatient setting located on the Newton-Wellesley Hospital main campus (2014 Washington Street, in Newton, MA).
Our endocrinologists help people with diabetes and hormonal disorders successfully manage their conditions. Patients receive state-of-the-art diabetes treatment through our team’s advanced and effective techniques. Conditions treated:
- Diabetes management
- Osteoporosis
- Thyroid disorders and tumors
- General endocrinology
We are seeking a Full-Time, 40-hour Triage RN with expertise in diabetes management to join our dynamic outpatient Endocrinology team with a specialized focus on diabetes care as well as general endocrinology. The ideal candidate will have a strong background in diabetes management including experience with diabetes technologies (such as insulin pump and continuous glucose monitoring systems).
Job Summary
Collaborating with physicians, nurses, medical assistants, and other healthcare professionals to ensure coordinated and patient-centered care, primarily handling phone triage, our nurses work in a collaborative and patient-centric environment, contributing to the delivery of high-quality healthcare services and are responsible for:
Patient Care:
Working within a nursing pool to triage incoming phone calls and patient gateway messages and gather important clinical information.
Collaborating and communicating with providers to develop patient plan and communicating plans with patients by phone or EMR.
Connecting patient data to the EMR.
Prescription refills: Evaluating appropriateness of prescription refills and confirming current regimen. Evaluating need for prior authorization appropriateness.
Advocating for patient needs always
Staying informed on current standards of care in endocrinology and applying evidence-based practices in patient care.
Patient Education:
Educating patients on endocrine conditions, diabetes self-management, lifestyle modifications, and the importance of adhering to prescribed treatment plans. This includes sick day rules for diabetes and adrenal insufficiency.
Educating patients on use of insulin pumps, continuous glucose monitoring systems, and glucometers.
Educating patients on self administering injectable medications
Providing clear and concise information on endocrine conditions, and ensuring patients have a thorough understanding of their health and treatment options.
Are you ready to bring your talent to this team and make a meaningful impact on the lives of patients with endocrine disorders?
Qualifications
2 years of Endocrinology experience required
Additional Job Details (if applicable)Remote Type
Onsite
Work Location
2000 Washington Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$41.38 - $100.00/Hourly
Grade
RN2600
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
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