Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Mass General Brigham is looking for an Associate Creative Director who leads from the front—elevating the work by elevating the team. You’ll play a key role in bringing the brand to life across a world-class healthcare system, finding new and compelling ways to tell stories that connect people to the care they need.

This role partners closely with the Executive Creative Director to bring the brand vision to life, while owning the day-to-day creative output. You’ll lead projects, mentor talent and ensure every piece of work is thoughtful, impactful and on brand. It’s an opportunity to shape creative in an organization driven by purpose—improving lives through better health.

Qualifications Education

• Bachelor's Degree Related Field of Study required

• Equivalent experience may be accepted in lieu of degree

Experience

• 8+ years of marketing experience required. 10+ years of experience in a creative or agency environment strongly preferred

• 7+ years leading and developing creative teams

• A strong portfolio that demonstrates concept, craft and storytelling across channels

Knowledge, Skills and Abilities

• Expertise in brand storytelling, creative direction, and multi-channel execution

• Strong leadership, mentoring, and team development capabilities

• Effective project management with the ability to balance multiple priorities and deadlines

• Advanced concept development and design skills with a focus on quality and innovation

• Ability to translate strategic objectives into compelling, on-brand creative solutions

• Excellent communication and cross-functional collaboration skills

• Proficiency in delivering clear, constructive feedback to elevate team performance

• Awareness of design trends and ability to apply insights to creative work

What you’ll do: Collaborative leadership

• Manage, mentor and inspire a team of designers and creatives, creating an environment where great ideas thrive

• Provide clear, actionable feedback that pushes the work—and the team—forward

• Support career growth through coaching, development and hands-on guidance

• Foster a culture of collaboration, accountability and creative excellence

Effective storytelling

• Oversee projects from brief to final delivery, ensuring high-quality, on-brand execution across all channels

• Be proactive in concepting, design direction and refinement—setting the bar for craft and storytelling

• Balance multiple projects and priorities while maintaining creative integrity and deadlines

• Partner with cross-functional teams to turn objectives into compelling creative solutions

Process guidance

• Lead day-to-day project management for the creative team, ensuring smooth workflows and clear communication

• Manage timelines, resources and deliverables across a range of fast-moving projects

• Collaborate with external partners, freelancers and vendors to extend team capabilities when needed

Creative innovation

• Bring fresh thinking and new perspectives to every brief

• Stay plugged into design trends, tools and cultural shifts—and translate them into meaningful work

• Encourage experimentation and thoughtful risk-taking within the team

Additional Job Details (if applicable)Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$99,465.60 - $141,804.00/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.