Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Affiliated Pediatric Practices (APP) is a network of independently owned Massachusetts-based community pediatric practices. Our goal is to offer excellence in healthcare to our pediatric patients and families by combining the highest-quality care with APP’s outstanding efforts and dedication toward providing exceptional patient experiences. With over 30 years of experience, APP’s pediatricians collaborate to share knowledge and implement innovative programs, improving patient care and experience across Massachusetts. Today, APP has more than 100 physicians, 45 nurse practitioners, and 15 behavioral health providers in 32 offices throughout Massachusetts. This unique collaboration, along with our partnership with Mass General Brigham has enhanced our ability to exceed national pediatric healthcare standards. APP’s dedicated staff creates a patient-centered environment to address all children’s healthcare needs.

Job Summary

We are seeking a compassionate, full-time, 40-hour Community Health Worker (CHW) to join our APP team! This hybrid role offers a flexible schedule, ideally Monday – Friday, 8 am – 5 pm, with 4 days on-site and 1 day remote. While primarily supporting from our Dedham office 2 days per week, the CHW will also be embedded 1-2 days per week at APP practices within a reasonable distance to provide in-person support.

The CHW will work closely with patients, families, and community resource agencies to promote and maintain good health. This includes providing education, support, and outreach services to help community members achieve their health goals. Areas of need most commonly include patient access to resources such as food, housing, childcare, and financial support; may also include behavioral health/substance use/medication management, transportation, job skills training, healthcare system navigation. The CHW works under the direction of a healthcare professional to deliver preventive care and health education to the community.

Qualifications

Required:

High School Diploma or Equivalent:

Additional Job Details (if applicable)

Preferred education/ experience

• Associates Degree or Bachelor's Degree Related Field of Study preferred
• Experience in community outreach, health education, doctor's office, or related field 0-1 year preferred

Knowledge, Skills, and Abilities

• Bilingual skills preferred; Languages in order of greatest demand: Cape Verdean Creole, Brazilian Portuguese, Spanish, Haitian Creole
• Strong communication and interpersonal skills, with the ability to interact effectively with diverse populations.
• Demonstrated ability to work effectively and provide advocacy for racially and ethnically diverse populations and communities preferred.
• Ability to work independently and as part of a team.
• Basic computer skills, including Microsoft Office and database management.

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $25.28/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.