Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary:

Responsible for overseeing the training and development of staff within a specific department or area. This role typically manages daily training schedules, delivers training modules, assesses competency, and ensures compliance with hospital policies.
Does this position require Patient Care?
No
Essential Functions

Creating and conducting training courses for new hires and existing staff on clinical procedures, safety protocols, equipment usage, and hospital policies.
Coordinating training sessions, assigning trainers, and ensuring adequate coverage for different shifts.
Evaluating staff performance during training and through practical assessments to verify competency levels.
Maintaining accurate documentation of employee training completion, including dates, scores, and any required re-training.
Collaborating with department managers to identify areas where staff require additional training or skill development.
Ensuring all training programs adhere to relevant healthcare regulations and hospital standards.
Providing initial training for new hires to familiarize them with the hospital environment and job expectations.

Qualifications

Education:

Associate's Degree Related Field of Study required and Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials:

Experience:

Experience in training, education, or professional development 2-3 years required and Experience in a lead or supervisory role 1-2 years preferred

• Knowledge, Skills and Abilities
• Strong understanding of relevant medical procedures, patient care practices, and healthcare regulations within the assigned department.
• Excellent organizational and time management skills, capable of managing multiple projects simultaneously.
• Ability to effectively present information, engage trainees, and adapt teaching methods to different learning styles.
• Ability to guide and motivate trainees, providing constructive feedback and addressing performance issues.
• Ability to work collaboratively with various departments and build strong relationships with staff at all levels.

Additional Job Details (if applicable)

Mainly Monday to Friday:

9am-530pm

Remote Type

Onsite

Work Location

15 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$30.60 - $44.51/Hourly

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.