채용
필수 스킬
Customer Service
Site: Brigham and Women's Faulkner Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary:
Grade 150
Schedule: 7:00am to 3:30pm Monday to Friday
Summary: Under the direction of the O.R. Business Manager the OR Equipment & Materials Coordinator orders, receives and stocks all special order supplies, implants, equipment & instruments needed for surgical cases in a timely and accurate manner to facilitate ready access of supplies/ equipment/ instruments by OR Staff and physicians. The OR Equipment & Materials Coordinator will also assure the practice of the Patient
and Family Centered Model in an environment that exemplifies best practice.
Does this position require Patient Care? No
Essential Functions
-Prepares all specials order supplies/equipment/implants for surgical cases daily.
-Inspects all supplies going to operating room for quality, packaging and expiration dates to ensure product integrity and patient safety.
-Restocks all supply areas/carts in operating suite areas to maintain an adequate inventory of supplies.
-Reviews OR schedule in a timely manner in preparation to order supplies/implants/instruments for upcoming cases.
-Maintains repair logs for equipment and instruments.
-Maintains tissue tracking logs for all tissue implants.
-Troubleshoots and maintains video carts & surgical equipment.
-Works with and assists OR surgical schedulers in scheduling cases.
-Meets with vendor representatives regarding surgical cases & supplies needed.
Qualifications:
Education: High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree? No
Licenses and Credentials:
Experience**: Experience in the Health Care Industry and OR Surgical technician experience 3-5 years preferred**
Knowledge, Skills and Abilities:
- Working knowledge of Medical terminology for surgical cases.
- Staff adheres to all I C.A.R.E. Standards.
- Exceptional Customer Service Skills.
- Computer skills.
- Requires knowledge of purchasing, materials management, surgical procedures.
- Purchasing knowledge preferred.
- Prior knowledge of EPIC is preferred.
- Ability to promote teamwork.
- Ability to take initiative and meet objectives in a timely manner.
Additional Job Details (if applicable)
SURGICAL SUPPLY:
Prepares all special order supplies/tissue/implants for surgical
cases daily.
Inspects all supplies going to operating room for quality,
packaging and expiration dates to ensure product integrity and patient safety.
Restocks all supply areas/carts in operating suite areas to maintain adequate inventory.
Reviews OR schedule in a timely manner in preparation to order supplies/implants/tissue for upcoming cases.
Maintains repair logs for items that fall within team’s scope.
Responsible for contacting vendor representative to coordinate emergency delivery of implants or human tissue and/or contacting area hospitals to borrow implants, if needed.
Responsible for reconciling any inventory system on-hand quantity variances vs. actual on-hand quantities.
Responsible for daily coordination, integrity, and stability of the Operating Room Inventory as it relates to maintaining par levels, adding new items, deleting items, product increases, volume increases, etc.
Ensure sterility of product while inspecting products for expiration date and package integrity.
Creates new items in MGB database using the Workday and EPIC systems and ensures all product information is maintained accurately. Updates stock sheets, locator systems, and labels.
Acquire and documentation of Return Goods Authorizations from vendor when necessary, packaging product for return to vendor.
Maintains professional relationships with sales representatives to ensure a compliant and safe environment.
Maintains all files relating to departmental purchases and supply requisitions as well as coordinating pending, receiving, returns and close out files.
Assumes the responsibilities of the OR Inventory Specialist in the case of his/her absence.
Stocks products using FIFO (First In, First Out-rotational) procedure to maintain inventory par levels while coordinating all product issues. These include, but are not limited to, adding and deleting items and working with vendors on returns, recalled, back ordered, substitute, defective and expired items.
Maintains timely and accurate data within department Backorder Report. Acquires loaner and substitute items when needed and obtains clinical approval from OR staff.
Communicates with staff daily regarding back ordered and recalled supplies, new or deleted items and changes in procedure
Assists OR Billing team with supply reconciliation to ensure patient record accuracy.
Tissue and Implants:
Responsible for the procurement, storage, and record keeping of human tissue in the O.R. Tissue Bank, within the guidelines of the FDA, AATB and Joint Commission.
Ensures all human tissue is procured from FDA registered and AATB accredited Tissue Banks.
Responsible for ensuring Tissue Bank Tracking Information Card with all pertinent information is filled out correctly by clinical staff and is sent to corresponding vendor in timely manner.
Responsible for maintaining par/consignment levels of all asset inventory and raising/lowering par-levels of non-consigned inventory by monitoring how often an implant or type of implant is used over a specific timeframe.
Responsible for notifying manager of the need to raise or lower consigned inventory by preparing and presenting a usage report for an implant or type of implant.
OTHER DUTIES:
Work with the customers (e.g. Nursing) to identify any specific needs or concerns. Provide general customer service and coordinate with OR Materials Management to ensure proper and timely product and service delivery and/or to customize or develop programs to meet customer requests.
Participates in internal department meetings and responsible to gather facts, present documentation or perform other tasks related to the development of procedures or programs relating to inventory.
Works within an Operating Room environment understanding sterile technique used during surgery and ensures supply stocking locations meet hospital and infection control standards.
Works within the hospital and departmental policies relating to hospital safety and infection control.
Performs other duties as requested by the Surgical Supply Director.
Physical Requirements
- Standing Constantly (67-100%)
- Walking Constantly (67-100%)
- Sitting Rarely (Less than 2%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 35lbs+ (w/assisted device)
- Pushing Frequently (34-66%)
- Pulling Frequently (34-66%)
- Climbing Occasionally (3-33%)
- Balancing Constantly (67-100%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Occasionally (3-33%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision
- Far Constantly (67-100%)
- Vision
- Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
1133 Centre Street
Scheduled Weekly Hours:
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$23.54 - $34.99/Hourly
Grade
SF1150
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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Mass General Brigham 소개

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
직원 수
Boston
본사 위치
리뷰
3.9
10개 리뷰
워라밸
3.2
보상
2.8
문화
4.1
커리어
2.9
경영진
3.4
72%
친구에게 추천
장점
Supportive team and colleagues
Good work environment and culture
Job security and stability
단점
Work-life balance challenges and long hours
Limited growth and advancement opportunities
Compensation could be better
연봉 정보
25개 데이터
Junior/L3
Mid/L4
Senior/L5
Intern
Junior/L3 · Licensing Manager I
1개 리포트
$140,300
총 연봉
기본급
$122,000
주식
-
보너스
-
$140,300
$140,300
면접 경험
41개 면접
난이도
3.2
/ 5
소요 기간
14-28주
합격률
40%
경험
긍정 69%
보통 12%
부정 19%
면접 과정
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
자주 나오는 질문
Technical skills
Past experience
Team collaboration
Problem solving
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