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Job Summary

The Radiation Therapy Chief/Manager provides leadership and oversight for Linear Accelerators within the Department of Radiation Oncology at BWH Boston.

This role is responsible for managing Staff, Senior and Lead Radiation Therapists while ensuring high-quality, safe and efficient patient care.

Serving as both a technical and clinical expert, the Radiation Therapy Manager oversees treatment delivery, simulation processes, patient scheduling, and staff operations. The position plays a key role in maintaining clinical excellence, optimizing workflows, and supporting a collaborative care environment.

The incumbent collaborates closely with radiation therapy managers across the MGB system to drive integration efforts, promote standardization, and support system-wide initiatives.

This role reports directly to the Director of Radiation Therapy – AMC Photons.

Clinical Responsibilities:

1. Ensures the proper level of staffing is provided within all treatment areas and provides coverage as needed.

2. Reviews Schedules to monitor patient volumes between treatment units.

• 3. Works with Lead Therapists in developing new techniques or resolving clinical problems.

• Resolves difficult set-ups and instruct staff members and students in this area

• Practices continuous improvement and standardization of techniques
  4. Assists in Managing the triage of emergent cases, coordinates all on-call activities, and negotiates scheduling of patients with other care team members.

• 5. Responsible for the safe and accurate utilization of all aspects of the electronic medical record (EMR) and Record and Verify system.

• Demonstrates the ability to teach and assist others in the proper use of the system.
  6. Possesses an advanced knowledge base and ability to accurately perform and teach all new start QA measures, weekly chart checks, scheduling, treatment, image review, and billing procedures involving the EMR system.

7. Manages team during equipment failures and notifies patients as well as all functional areas of the department.

Administrative Responsibilities:

1. Works with other Chief Therapist(s) throughout the MGB System in the enterprise’s mission to ensure technical pathways are consistent throughout.

2. Keeps abreast of BWH institutional initiatives that may need to dovetail with program implementations.

3. Responsible for maintaining and ordering radiation treatment supplies and immobilization devices. May be required to work with vendors to organize training sessions for staff.

4. Works with others to develop, revise, implement and maintain policies and procedures pertinent to external beam treatments, and new programs and personnel.

5. Ensures radiation therapist competence and compliance with mandatory annual competencies, including, but not limited to: Specific machine techniques and procedures, department policies and procedures, and other activities and techniques that arise as practices change.

• 6. Participates in the departmental Quality Improvement (QI) committee.
• Assist with developing, collecting data, and presenting QI initiatives pertinent to the departmental treatment activities.

7. Performs annual merit reviews for clinical aides, Staff, Senior, and Lead radiation therapists.

8. In conjunction, the BWH Chief Therapist:

• Maintain a comprehensive orientation plan for new therapy staff of designated work areas.
• Recruit / hire highly skilled Radiation Therapist staff.
• Coordinates and adapts to contingency plans, which are in response to variables in patient volume.
• Works with Director to assess financial resources, operational budget, and capital expenditures, related to BWH therapist staffing
• Hold regularly scheduled staff meetings

9. Responsible for maintaining compliance and participating in all readiness related to:

• ACR accreditation
• Massachusetts DPH
• Joint Commission

10. Coordinates with the Clinical Radiation Therapy Program Director, the clinical assignment, instruction, and
evaluation of Radiation Therapy students.

• Responsible for signing up Radiation Therapy Students for BWH Occupational Health clearance and Orientation.
• Responsible for the orientation of Radiation Therapy students.
• Responsible for student log-ins, competencies, and oral competency exams.
• Responsible for providing feedback for student evaluations.
  11. Other duties as assigned.

General

• 1. Maintains and demonstrates cooperation and responsiveness to all staff members.
• Models appropriate professional behavior, such as, but not limited to courtesy, respect, constructive assertiveness, effective listening.
• Utilizes professional problem solving and negotiation skills to manage conflict.
• Proven leadership skills and the ability to motivate in a team-oriented, collaborative environment.
• Excellent interpersonal skills to effectively communicate and build consensus with cross-functional teams including staff at all levels of the organization, including both technical and non-technical personnel.
• Ability to foster the integration of cross-functional teams to achieve business goals, leading by inclusive management style, open communications, diplomacy, and solution-based problem solving.
• Attends regularly scheduled Management/Leadership meetings.

2. Demonstrates ability to lead meetings, when requested, and support various departmental meetings.

• 3. Attends regularly scheduled continuing educational activities.

• Actively seeks management focused and career growth educational opportunities.

• 4. Maintains active membership in professional organizations.

• Participates in professional activities by attending meetings, serving on committees or task forces, writing and/or presenting scientific papers.

SKILLS/ABILITIES/COMPETENCIES REQUIRED:

1. Must have proficient technical knowledge and skill set. This includes but is not limited to demonstrating efficient knowledge of all equipment operation, tools, and procedures specific to assigned area. This also includes demonstrating the ability to effectively troubleshoot issues as they arise.

2. Ability to establish and maintain effective interpersonal professional relationships with physicians, management, staff, peers, patients, and their families.

3. Must convey a positive attitude and present a professional appearance.

4. Must have effective communication (both oral and written) skills sufficient to resolve conflicts, and relay information concisely to staff, patients, and other hospital personnel.

5. Must have sufficient organizational skills.

6. Assist in the recruitment, evaluation, and development of existing staff.

7. Ability to manage multiple assigned areas and various projects if asked.

8. Must be innovative and react quickly to new opportunities for improvements.

9. Demonstrate strong customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving issues and conflict.

10. Demonstrate initiative and the ability to work independently.

11. Demonstrate the ability and flexibility to effectively handle challenging and stressful situations and to balance and shift multiple priorities.

12. Must have the ability to adapt to frequent interruptions and shifting priorities in a fast-paced environment.

13. Must have sufficient interpersonal skills to interact effectively with patients who may be under physical and/or emotional stress.

14. Must have ability to handle sensitive and confidential patient information.

15. Must be proficient in the use of the Radiation Oncology Information Systems and software and Hospital Information Systems that integrate with the Department of Radiation Oncology, including, but not limited to: ARIA (BWH), EPIC, AlignRT, Exac Trac, Eclipse.

16. Proficiency with Microsoft Office products, including Excel, Access, Word and PowerPoint.

Qualifications

Education:

Bachelor's Degree Radiation Therapy required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials:

• Radiation Therapist State License
• Generic
• HR Only preferred Registered Technologist ARRT-R - American Registry of Radiologic Technologists (ARRT) preferred Basic Life Support BLS Certification
• Data Conversion
• Various Issuers preferred Radiation Therapy ARRT-T - American Registry of Radiologic Technologists (ARRT) preferred Magnetic Resonance Imaging ARRT-MR - American Registry of Radiologic Technologists (ARRT) preferred

Experience:

experience working as a radiation therapist 5-7 years required lead therapist, manager or supervisory experience 1-2 years required

• Knowledge, Skills and Abilities
• Demonstrate efficient knowledge of all equipment operation, tools and procedures specific to assigned area, and effectively troubleshoot issues as they arise.
• Ability to establish and maintain effective interpersonal professional relationships with physicians, supervisor, direct reports, peers, patients, and their families.
• Knowledge of laboratory management best practices, quality assurance techniques, and test development and interpretation.
• Ability to analyze data, draw conclusions and interpret results.
• Ability to supervise, mentor, train, and evaluate work results of employees.
• Computer skills, including Word, Outlook, Excel, PowerPoint, ARIA, Workday, EBuy, UKG.

Additional Job Details (if applicable)Remote Type

Onsite

Work Location

45 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

• /

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.