채용
필수 스킬
Customer Service
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Site: Massachusetts General Hospital
Salary: $141,116.00 to $167,845.00/year. 40 hours/wk full-time
Job Summary:
Job Duties:
· Responsible for the operation of multiple biomedical engineering technician teams. Directly manage team leaders aligned with a set of customer service lines supported by the department. Monitor the growth and development of the technician workforce, execute corrective action as needed, and ensure equity in performance management of technicians across teams. Ensure sufficient staffing coverage for normal business hours and off-hours support for emergency service
· Provide routine reporting to department directors on team activities and support concerns. Ensure timely and complete documentation of all work performed by team (or vendor), parts and labor to enable effort and expense tracking team. Assist department directors with operating expense reviews in preparation for operating budget submissions. Track operating budget expenses and needs on an ongoing basis
· Ensure teams’ compliance with hospital and department policies and programs including the MEMP and CMMS database. Monitor CMMS data quality to maintain data accuracy and integrity. Ensure timely resourcing and follow-up for medical device recalls and safety reports. Monitor equipment vendor service contract status and provide oversight of equipment vendors for service coordination, cost tracking, and renewal dates
· Collect customer requests that require engineering involvement, such as capital equipment purchases, technology evaluations and implementations, and renovations or construction in clinical areas. Work with directors and engineering managers to resource accordingly. Participate in meetings, projects, assignments and committees for program development and management, operations and other improvement and other departmental or hospital needs
· Service as a high- level individual contributor, leading technology replacement/new technology evaluation projects that require specialized skillset that are beyond the skills of the general team resources.
Qualifications:
Requirements include a Bachelor’s degree or equivalent in Biomedical Engineering, Clinical Engineering, Healthcare Engineering, Healthcare Technology Management or related field and five years of work experience in the job offered or related field of biomedical engineering in a hospital environment.
Special Requirements:
- 5 years of experience leading engineering projects and/or overseeing technical staff
- 5 years of experience in diagnosing and solving problems of moderate technical complexity in medical equipment and/or systems
- 5 years of experience in technical writing and presentations
- 5 years of experience working with business software applications
Work Location: Boston, MA
Applicants must have unrestricted authorization to work in the United States.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
55 Fruit Street
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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Mass General Brigham 소개

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
직원 수
Boston
본사 위치
리뷰
3.9
10개 리뷰
워라밸
3.2
보상
3.5
문화
4.2
커리어
3.4
경영진
3.6
72%
친구에게 추천
장점
Supportive management and great team culture
Excellent health benefits and retirement plans
Job security and stability
단점
Long hours and overwhelming workload
High-stress environment with heavy pressure
Pay could be better
연봉 정보
25개 데이터
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · Licensing Manager I
1개 리포트
$140,300
총 연봉
기본급
$122,000
주식
-
보너스
-
$140,300
$140,300
면접 경험
41개 면접
난이도
3.2
/ 5
소요 기간
14-28주
합격률
40%
경험
긍정 69%
보통 12%
부정 19%
면접 과정
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
자주 나오는 질문
Technical skills
Past experience
Team collaboration
Problem solving
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