Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Join a mission-driven team supporting lifesaving blood donations across the hospital system. In this role, you’ll develop hands-on clinical skills in phlebotomy, donor care, and blood component preparation while working in a regulated healthcare environment.

Shifts include 7:00–3:30, 7:00–5:30, or 7:00–7:30 with occasional weekends.

Candidates with patient care, phlebotomy, or medical assistant experience—and bilingual skills—are encouraged to apply.

We're offering a generous sign on bonus of $3,000 come you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.

Job Summary

Under the general supervision of the Nurse Manager, Blood Donor Center, the Apheresis Technician I performs donor registration, screening, whole blood collection, automated platelet and red blood cell apheresis collections and preparation of components from collected whole blood. Provides excellent customer service. Balances production, donor care and quality requirements to meet annual blood collection goals. The Apheresis Technician I complies with all applicable state and federal regulations, as well as, hospital policies and procedures to ensure the safety of the donor and quality of the blood components.

Qualifications

Skills, Abilities, and Competencies Required

Donor Center Processes:

• Provides donor greetings, directs donors to read educational materials, and assists with completing donor cards.

• Conducts donor interviews to obtain accurate and complete medical history information.

• Determines donor suitability using donor guideline manuals and department reference materials.

• Performs whole blood phlebotomy and automated apheresis donations.

• Labels sample tubes and collection packs, completes records, and handles products post-collection per FDA guidelines.

• Prepares components in the component prep lab using centrifugation, separation, mixing, and labeling techniques, ensuring accuracy in data entry.

• Records the results of all procedures performed using Current Good Manufacturing Practices (cGMP).

Quality Control and Support:

• Performs Quality Control and Preventive Maintenance procedures.

• Assists donor center staff with managing reactions and medical emergencies.

• Maintains equipment and stocks supplies both in-house and on buses.

• Ensures donor information and records remain confidential as per MGH Privacy/Confidentiality/HIPPA policies.

• Adheres to safety and infection control techniques.

• Provides education and support to donors and the public.

Professionalism:

• Exhibits professionalism in appearance and grooming.

• Maintains prompt and regular attendance.

Licenses, Certifications, and/or Registrations:

• Medical Assistant certificate or phlebotomy training (desired).

• National Phlebotomy Certification (desired).

• CPR certification (desired).

Education:

• High school diploma or GED required.

Experience:

• Previous patient/donor care experience or experience in a patient care or blood donor setting (preferred).

• Proficiency in a second language (desired).

Additional Job Details (if applicable)

Flexible schedule required!

Remote Type

Onsite

Work Location

80 Blossom Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$23.34 - $33.37/Hourly

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.