Site: Mass General Brigham Medical Group Western Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Our Team Cooley Dickinson Medical Group Orthopedics & Sports Medicine is where experienced, highly trained professionals advance the health of patients through specialized, expert treatment and prevention of musculoskeletal (bones, ligaments, muscles, tendons) problems. The practice’s holistic approach to orthopedics involves coordination of personalized services within the practice and with other providers, to ensure a comprehensive range of care to people of all ages. We have combined expertise in all major orthopedic specialties, including sports medicine, orthopedic trauma, hand & upper extremities, joint replacement and spine care. Are you ready to bring your talent to this practice and join our team in moving health care forward?

Job Summary

We are seeking a full-time, 40-hour Medical Assistant to support our Orthopedics and Sports Medicine office at our West Hatfield location (4 West Street, West Hatfield, MA 01088) onsite Monday through Friday. We are open to this Medical Assistant working either 8:00 am to 4:30 pm or 8:30 am to 5:00 pm.

As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. Our Medical Assistants work 1 to 1 with their assigned provider.

Responsibilities:

• Escorts patients to the exam rooms and take vital signs. Cleans and restocks exam rooms.
• Performs a variety of patient care procedures within the Medical Assistant (MA) scope of practice, including but not limited to: EKG’s and point of care testing.
• Maintains the strictest confidentiality of any and all patient records including but not limited to treatment, diagnosis, history, medication, and financial status. Assisting with:
• Sends in electronic prescriptions for patients that have been instructed by providers, medical authorization and medical reconciliation
• Communicates with patients regarding laboratory, imaging results and prescription instructions per practice protocol.
• Coordinates pre-visit preparations including addressing the special needs of patients (i.e. comfort measures, communication, and other appropriate issues), ensuring relevant labs and tests are scheduled and completed prior to office visit, organization of electronic charts, etc.
• Provides assistance to providers with office procedures

Qualifications

Education:

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials:

Basic Life Support BLS Certification:

Experience:

Direct MA experience or medical field work 1-2 years required

• Knowledge, Skills and Abilities
• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Additional Job Details (if applicable)Remote Type

Onsite

Work Location

4 West Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.