Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Full Time / 40 Hours / Boston MA

Job Summary:

• The Nursing Director for the Mass General Brigham Cancer Institute at Brigham and Women’s Hospital multidisciplinary clinics is responsible for the support and oversite of ambulatory cancer care including medical oncology, radiation oncology, and surgical oncology.
• The Ambulatory Nurse Director for a multidisciplinary cancer clinic is responsible for leading and supporting nursing practice across complex oncology specialties, ensuring high-quality, coordinated outpatient care that is patient- and family-centered, culturally sensitive, and grounded in collaborative, team-based cancer care.

GENERAL OVERVIEW:

As the clinical leader of the discipline, the Nursing Director is responsible for establishing and maintaining the standards of nursing care and practice. The Nursing Director, nurse managers, nurse practitioner team managers, professional development managers, and other members of the nurse leadership team establish and maintain true collaborative relationships with nursing staff, all disciplines, and departments necessary to foster optimal patient outcomes and a professional practice environment. They partner with inter-professional and intra-professional leadership to set mutual goals that advance teamwork, interdisciplinary learning, just culture, and the environment of care.

While this position supports an MGBCI cost center operationally, the Nursing Director functions within the Brigham and Women’s Hospital Department of Nursing professional governance structure, and all nursing staff maintain reporting alignment through BWH nursing leadership

The Nursing Director collaborates in the creation of annual operating budgets, inclusive of proposals for new initiatives to enhance the clinical services of the department to achieve institutional and departmental strategic priorities. They participate in the development, refinement, communication, and actualization of the BWH Department of Nursing (DON) vision, professional practice model, and relationship-based care delivery system, ensuring alignment with Mass General Brigham Cancer Institute strategy and goals.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

I. Scholarship

1. Creates an environment that supports and celebrates the professional growth of nursing practice.
2. Actively supports the development of new nursing knowledge.
3. Assures the use of and adherence to evidence-informed practice/standards for nursing care.
4. Assures the practice environment supports reflective practice, e.g. through the use of narratives, and meets the needs of the relevant patient population
5. Professional development –self a. Participates in self-performance appraisal process in ongoing manner. b. Seeks feedback from his/her professional colleagues. c. Shares strengths and areas to be developed with associate chief nurse and other colleagues as appropriate. d. Maintains necessary clinical and managerial expertise through evidence-based practice. e. Participates in service- and department-wide developmental initiatives. f. Demonstrates commitment to lifelong learning, e.g. through active participation in professional organizations.
6. Conducts timely assessments of staff learning needs and assure programs/projects are in place to address them, including collaboration with the Professional Development Managers and the center for Nursing Excellence.
7. Facilitates opportunities for staff to precept and teach others.
   II. Authentic Leadership
8. Serves as a clinical leader/coach /mentor to staff.
9. Promotes staff participation in annual goal setting for his/her patient care areas and the Department of Nursing.
10. Serves as a leader within the community of nursing, in accordance with the standards of the discipline of nursing, including adherence to the ANA Code of Ethics.
11. Assures appropriate personnel to meet the needs of the designated patient population.
12. Designs and implements staffing patterns responsive to a dynamic care environment.
13. Interviews, hires and oversees the orientation of new employees considering departmental, divisional, local and individual employee needs as basis of decisions.
14. Provided ongoing formal and informal feedback regarding performance to staff members.
15. Delegates authority and/or responsibility to others as appropriate while maintaining 24x7 accountability.
16. Demonstrates consistent leadership in the maintenance of a fair and just culture.
17. Assures staff participation in local-based decision making, Department of Nursing committees and initiatives.
    III. Meaningful Recognition
18. Provides formal and informal opportunities for staff to develop personal career goals and plans for their achievement.
19. Provides ongoing formal and informal feedback regarding professional development to staff members.
20. Encourages and recommends staff participation in unit-based decision making, Department of Nursing committees and organizational initiatives.
    IV.

Relationship Based Care:

1. Creates an environment that celebrates the professional growth of nursing practice.
2. Responsible for creating and maintaining a caring, therapeutic, healing, patient- and family-centered care environment.
3. Assures the presence of interventions to promote/assure a patient and family centered healing environment.
4. Assures appropriate staffing plan to meet patient care needs on a continuous basis
5. Promotes an inclusive environment supportive of a patient- and family- centered care for a diverse community.
   V.

Outcome Focused Measures:

1. Serves as a leader of the clinical discipline, committed to excellence in nursing care and positive patient outcomes.
2. Accountable for contributions to planning, implementing and evaluating the Department of Nursing Quality Plan,
   inclusive of nurse sensitive indicators and patient satisfaction metrics.
3. Actively participates in Brigham and Women’s Hospital quality improvement programs, assuring clear articulation of the quality agenda by all staff in his/her patient care area(s) and/or specialty patient populations.
4. Develops local-based quality agenda using performance improvement methodologies in collaboration with department and hospital-based quality leaders assuring an environment of continuous quality improvement, improved patient and systems outcomes.
5. Actively translates quality improvement findings into daily operations and strategic planning for the clinical area.
6. Communicates and translates outcomes to staff and interdisciplinary colleagues, assuring staff’s active participation in addressing quality improvement opportunities.
7. Serves as a resource on clinical matters to assure an environment that promotes the desired patient outcomes.
8. Assures all staff members are in compliance with regulatory standards. For example, required licensure, orientation, ongoing education and annual competencies and screenings for ongoing employment.
9. Provides leadership in developing quality-driven and cost-effective plans to deliver patient care, including participation in strategic planning.
10. Assures the accurate attainment and review of data (complexity, volume, acuity, etc) in relation to staffing effectiveness.
11. Develops and participates in creating systems to monitor the patient care environment, knowledgeable about and mindful of relevant regulatory compliance.
    VI. True Collaboration
12. Contributes to nursing as a department/discipline a. Seeks and provides peer consultation and collaboration. b. Contributes to strategy, practice and policy decisions assuring all decisions made include perspectives of constituents to be represented. c. Assures self and staff participation in DON and interdepartmental committees. d. Represents service/DON as requested on various hospital task forces/committees. e.
13. Collaborates with the MGBCI Vice Presidents of Nursing to ensure the mission, vision, and goals of the Mass General Brigham Cancer Institute are achieved, while maintaining accountability within the BWH Department of Nursing structure.
14. Demonstrates leadership in interdisciplinary collaboration, including participation in the development, implementation and evaluation of joint protocols for patient care.
15. Collaborates in department-wide recruitment and retention strategies and initiatives.
16. Collaborates with HR staff/leadership re: personnel management as appropriate.
17. Seeks resources/serves as a liaison for staff from within the larger nursing and BWH communities.
18. Manages patient flow ensuring collaboration with other patient care areas and/or Patient Access Department.
19. Establishes and maintain open communication with managers of Support Services and other Department of Nursing resources as needed to assure clean and safe patient care environments.
    VII. Fiscal Responsiveness
20. Accountable to seek necessary information, including active engagement of staff, to establish trends necessary to determine appropriate personnel and supply budgets.
21. Manages to budget and articulates any short or long-term variances.
22. Collaborates with Associate Chief Nurse to be fiscally responsive, i.e. managing volume and acuity to hours per workload index (HPWI).
23. Develops schedules/ staffing plans that meet patient care needs on a continuous basis.
24. Collaborates with nurse leaders and other departments to assure adequate supplies, operational, capital resources are available to staff caring for patients.

SUPERVISORY RESPONSIBILITIES:

Responsible for the supervision of Nurse Managers, RN’s, LPN’s, and clinical support personnel as assigned through dotted line matrixed structures.
ACCOUNTABILITY: Reports directly to the Associate Chief Nurse, Nursing and Clinical Services of the designated area. Maintains close operational partnership with MGBCI administrative and clinical leadership while maintaining employment at Brigham and Women’s Hospital department of nursing.

Qualifications:

QUALIFICATIONS:

1. Current registration/licensure in nursing in the Commonwealth of Massachusetts.

2. MSN (or) DNP (or) PhD, (or) a BSN with Master’s degree in a related field, required.

3. Current certification required or to be attained within two years from date of hire. Certification must be maintained while employed in this position.

4. Minimum of 2 years nurse manager and/or nurse director experience in an ambulatory clinic setting preferred.

5. Experience with managing staff at clinics in multiple sites/locations preferred.

6. Demonstrated evidence of exemplary nursing practice in multiple specialty areas strongly preferred.

7. Minimum of 3 years oncology nursing experience preferred.

8. Recent experience as a nurse leader responsible for collaboration in a highly matrixed leadership structure helpful.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

1. Strong partnership and collaboration with current Nurse Director of Ambulatory Specialties and Nurse Director of Nurse Practitioners.

2. Must have demonstrated clinical competence in nursing practice.

3. Must possess analytical abilities necessary to organize, to supervise and to evaluate the work of others; to develop and

to administer policies, procedures, budgets, and utilize current concepts of nursing practice.

1. Must possess interpersonal skills sufficient to provide effective leadership to staff, and to interact with patients, visitors,

physicians, other clinical disciplines, and a variety of hospital departments.

1. Must possess both management and leadership skills to be effective with multiple levels of staff.

Other Duties and Responsibilities: The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of noncompliance to the attention of the supervisor or other appropriate hospital staff.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

45 Francis Street

Scheduled Weekly Hours:

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$147,097.60 - $213,959.20/Annual

Grade

9

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.