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JobsMass General Brigham

Unit Services Tech - SF1

Mass General Brigham

Unit Services Tech - SF1

Mass General Brigham

Jamaica Plain-MA

·

On-site

·

Full-time

·

1w ago

Required Skills

Communication

Customer service

Priority setting

Fast-paced environment work

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary:

Summary:

The Unit Service Technician provides a broad range of care and services to Patients, including but not to limited to EKG, phlebotomy, equipment cleaning, and stocking of rooms under the supervision of a licensed nurse. The Unit Service Technician performs a wide range of secretarial duties, including but not limited to organizing paperwork, answering the phone, paging, and receiving of ED patients into electronic medical record. The Unit Service Technician will perform 1:1 sitting when necessary. The Unit Service Technician of the ED will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

Grade: 135

About Brigham and Women's Faulkner Hospital Brigham and Women’s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women’s Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive. At Brigham and Women’s Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital. Our patients call it better care. Our employees call it home.

Qualifications:

Education:

High School Diploma or Equivalent:

Can this role accept experience in lieu of a degree?

Licenses and Credentials:

  • Basic Life Support BLS - Generic
  • HR Only required and Certified Nurse Aide CNA - State Specific Certification Board required or Emergency Medical Technician EMT License
  • Generic
  • HR Only required

Experience:

ED: experience as a medical technician or patient care assistant in an Emergency setting preferred ICU: 1 year experience as a medical technician or patient care assistant preferred OPIC, Perioperative, IV Therapy: experience as a medical technician or patient care assistant preferred

  • Knowledge, Skills and Abilities
  • ED:
  • Staff adheres to all C.A.R.E. Standards • Must be able to work in a fast paced, often stressful environment.
  • Must have good communication skills.
  • Must have the ability to set and reset priorities.
  • Must have excellent customer service skills.
  • Ability to work in a fast passed critical care environment.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours:

0

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

Pay Range

  • /

Grade

SF1135

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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About Mass General Brigham

Mass General Brigham

Mass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...

10,001+

Employees

Boston

Headquarters

Reviews

3.8

36 reviews

Work Life Balance

3.9

Compensation

3.8

Culture

3.8

Career

4.0

Management

3.7

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Some organizational bureaucracy

Room for improvement in processes

Internal communication could improve

Salary Ranges

56 data points

Junior/L3

Mid/L4

Junior/L3 · Licensing Manager I

1 reports

$140,300

total / year

Base

$122,000

Stock

-

Bonus

-

$140,300

$140,300

Interview Experience

41 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 69%

Neutral 12%

Negative 19%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving