Company:

Mercer

Description:

Mercer is seeking candidates for the following position based in the Warsaw office:

Projects Coordinator

What can you expect?

We are looking for a highly organized and proactive Projects Coordinator to join our dynamic country team, dedicated to supporting consultants with the administrative and financial aspects of their projects. In this role, you will be the key point of contact between consultants, finance and administrative teams, managing tasks such as invoicing, creation of project codes, CRM data management and other essential project administration activities. The ideal candidate thrives in a fast-paced environment, excels at multitasking and is passionate about streamlining processes to ensure smooth project delivery. If you enjoy collaborating across teams to provide seamless operational support and contribute to project success, this position offers an exciting opportunity to make a meaningful impact on our consulting practice.

Key Responsibilities:

Project Coordination and Consultant Support:

• Act as the primary point of contact for consultants regarding support for their projects to ensure seamless project delivery.

• Support the consulting team by helping them plan and book time in the Web Cas system, including setting up project codes (T/H & ECT), adjusting budgets and updating project end dates.

• Support consultants in maintaining and updating their client lists to ensure accuracy and completeness.

Financial and Invoicing Support:

• Collaborate closely with finance and operations administration teams to ensure accurate financial tracking, reporting and invoicing. Including assisting with forecasting and WIP analysis.

• Provide invoicing support for WebCAS and GPOS systems, coordinating with OM India-based teams to ensure timely and accurate billing.

• CRM and Data Management

• Maintain and update the MPower by creating and managing opportunities, handling renewals and ensuring accurate data entry.

• Support sales and marketing efforts by identifying opportunities through analysis of sales made outside the country, MQLs and e-commerce leads.

Contract and Document Management:

• Facilitate efficient contract processing through Docu Sign and support management of legal documents such as local register certificates and tax numbers.

• Establish and maintain client document management systems, including creating standardized folder structures and organizing contracts, purchase orders and key communications.

• Assist with RfP processes by creating document templates, supporting presentation development (in coordination with Himanshu’s team) and facilitating finance and legal document requests.

• Support onboarding of new clients through registration in client systems and completion of required questionnaires.

• Capacity Planning and Reporting

• Assist with capacity planning and reporting for projects, including managing holiday planners and availability schedules to optimize resource allocation.

Continuous Improvement and Cross-Functional Collaboration

• Proactively identify additional operational needs and collaborate with relevant teams to implement solutions that enhance overall efficiency.

• Work effectively with cross-functional teams, including consultants, finance, operations, legal, and external partners, to ensure smooth project administration and delivery.

What you need to have:

• Proven experience in operations, project coordination or administrative support roles, preferably within consulting or professional services.

• Strong organizational skills with the ability to manage multiple priorities and deadlines.

• Excellent communication skills, both written and verbal, with a collaborative mindset.

• Proficiency in project management and CRM systems (experience with Microsoft Dynamics is a plus).

• Familiarity with financial tracking, invoicing processes and budget management.

• Detail-oriented with a commitment to accuracy and process improvement.

• Comfortable working with cross-functional teams and supporting diverse stakeholders.

• Proactive problem solver with a continuous improvement mindset.

• Experience with Docu Sign or similar contract management tools is desirable.

• Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word).

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

If you are interested, please send your CV in English.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.