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职位Marsh McLennan

Global Resolution Specialist (Client Support)

Marsh McLennan

Global Resolution Specialist (Client Support)

Marsh McLennan

Norwich - Willow

·

On-site

·

Full-time

·

3w ago

必备技能

Excel

Company:

Marsh

Description:

We are seeking a talented individual to join our Bowring Marsh team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.

What can you expect?

  • Fantastic opportunity to provide support to existing London, Norwich and India based colleagues (including Client Executives) in servicing a large multinational, multi-product line portfolio of business.
  • You will be tasked with improving client service through the early resolution of client accounting issues.
  • With offices in the United Kingdom, Ireland, Continental Europe, Asia, the Middle East, Latin America, United States and Bermuda, our Bowring Marsh teams cover a range of Insurance products across the following areas: Property, Casualty, Terrorism, North American Property, Life Sciences and Mining.
  • To make a success of this role, you will be highly numbers and detail orientated and enjoy managing a busy and varied workload.

We will count on you to:

  • To review and propose solutions to resolve client accounting issues escalated from Marsh Operations involving Bowring Marsh Technicians and Brokers as appropriate
  • To assist the Norwich Management team in providing MI on premium and revenue.
  • To understand & ease payment situations and/or to provide MI
  • Prepare premium calculations for Bowring Marsh clients
  • Set and achieve specific goals as evidenced Workday

What you need to have:

  • Solid numeracy skills, together with a good working knowledge of MS Excel
  • Strong attention to detail with a methodical and conscientious approach
  • Planning and organisational skills
  • Excellent written and verbal communication skills
  • Ability to work under pressure
  • Quick to take on-board new information, which is technical in nature.
  • Ability to cope with cyclical nature of the business

What makes you stand out:

  • Experience within a similar role
  • Intermediate MS Excel

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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关于Marsh McLennan

Marsh McLennan

Marsh McLennan is a global professional services firm providing risk management, strategy consulting, and human capital solutions. The company operates through four main businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.

10,001+

员工数

New York

总部位置

$21.3B

企业估值

评价

3.7

10条评价

工作生活平衡

3.2

薪酬

2.8

企业文化

4.1

职业发展

2.5

管理层

2.8

65%

推荐给朋友

优点

Supportive management and good work-life balance

Strong company culture and values

Job security and stability

缺点

Below market compensation and pay issues

High workload and overwhelming demands

Limited career advancement opportunities

薪资范围

0个数据点

Junior/L3

Junior/L3 · Business Analyst

0份报告

$25,716

年薪总额

基本工资

-

股票

-

奖金

-

$21,860

$29,572

面试经验

1次面试

难度

1.0

/ 5

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Technical Assessment

5

Final Interview

6

Offer

常见问题

Behavioral/STAR

Technical Knowledge

Past Experience

Industry Regulations

Risk Assessment