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Marsh McLennan
Marsh McLennan

Account Manager - Medicare Support

职能客户经理
级别Lead级
地点Dallas - Walnut Hill Lane, United States
方式现场办公
类型全职
发布2个月前
立即申请

必备技能

Excel

Customer Service

Company:

Marsh Mc Lennan Agency:

Description:

JOB TITLE: Account Manager –Medicare Support

JOB TYPE: FLSA Non-Exempt

SUMMARY: Provide marketing and administrative support to benefit advisors handling clients with Medicare products.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Support the Account Executive in managing client relationships.
  • Deliver quality customer service to existing and new clients, as well as work with prospects.
  • Run and prepare quotes/illustrations for Medicare plans.
  • Prepare documentation for client presentations, including reviews, report compilation, duplication, and distribution.
  • Maintain files for compliance and audits related to Medicare products.
  • Provide and audit client applications for Medicare coverage.
  • Manage applications during the underwriting process and request required medical records.
  • Communicate status updates to clients during the application and underwriting process.
  • Market applications for more favorable ratings when appropriate.
  • Perform general administrative duties, including database maintenance, exam scheduling, photocopying, faxing, mailing, and filing.
  • Provide IT backup when necessary.
  • Assist with commission inquiries related to Medicare products.
  • Coordinate with brokers to implement client renewals and outreach programs for Medicare plans.
  • Undertake additional projects and special presentations as required.

REQUIREMENTS:

  • Education: College Degree Preferred.
  • 1+ years of experience in the insurance industry, particularly in Medicare support.
  • Ability to multi-task, prioritize work, and possess basic word processing and spreadsheet computer skills.
  • Demonstrated cooperation and effective communication with clients, vendors, and co-workers.
  • Ability to service clients effectively through problem-solving, confidentiality, diplomacy, sensitivity, and tactfulness.
  • Operational knowledge of various Windows-based application programs such as Excel, Word, PowerPoint, and current Internet technologies.
  • Willingness to work overtime when necessary and is approved, due to the cyclical nature of the business.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & Mc Lennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs.

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关于Marsh McLennan

Marsh McLennan

Marsh McLennan is a global professional services firm providing risk management, strategy consulting, and human capital solutions. The company operates through four main businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.

10,001+

员工数

New York

总部位置

$21.3B

企业估值

评价

10条评价

3.7

10条评价

工作生活平衡

3.2

薪酬

2.8

企业文化

4.1

职业发展

2.5

管理层

2.8

65%

推荐率

优点

Supportive management and good work-life balance

Strong company culture and values

Job security and stability

缺点

Below market compensation and pay issues

High workload and overwhelming demands

Limited career advancement opportunities

薪资范围

0个数据点

Junior/L3

Junior/L3 · Business Analyst

0份报告

$25,716

年薪总额

基本工资

-

股票

-

奖金

-

$21,860

$29,572

面试评价

1条评价

难度

1.0

/ 5

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Technical Assessment

5

Final Interview

6

Offer

常见问题

Behavioral/STAR

Technical Knowledge

Past Experience

Industry Regulations

Risk Assessment