Company:

Mercer

Description:

ASSOCIATE CONSULTANT

As an Associate Consultant at Darwin Services, you will be at the forefront of delivering innovative solutions to global clients. Collaborating with experienced consultants, you will analyse client needs, design tailored solutions and ensure seamless implementation through the Darwin Delivery Methodology. This role will be based in Cluj. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Support project workshops with experienced consultants to understand the clients business and benefit structures, conducting sessions remotely or onsite.

• Be responsible for scoping, designing, and documenting requirements in accordance with the Darwin Delivery Method (DDM).

• Collaborate with Project Managers in updating plans, risk and issues logs in line with DDM.

• Learn how to follow a project plan and deliver assigned tasks and actions in accordance with timelines.

• Capture and track process wins throughout the lifecycle of the project and help to improve processes and drive efficiency on a client, departmental, and organisational level.

• Collaborate with the Configuration and QA teams on implementing the agreed design and support the testing of the configured solution to defined specifications/requirements, assisting clients in User Acceptance Testing (UAT).

• Help collate and process client data ahead of launches.

• Acquire stakeholder and relationship management skills that will enable you to mediate and provide complex solutions on how best to meet the clients needs within the framework of Darwins capabilities.

• Work with your Squad (Technical) Lead on managing workload prioritisation and keeping relevant stakeholders up to date.

What you need to have:

• Ability to analyse client needs and benefit structures to design effective solutions.

• Understanding of technical concepts and the ability to apply them in client solutions.

• Strong verbal and written communication skills to convey complex ideas clearly and effectively to stakeholders.

• Ability to build and maintain strong relationships with clients and team members.

• Capacity to identify issues and develop innovative solutions that meet client needs.

• Careful documentation and scoping of requirements to ensure accuracy and alignment with client expectations.

• Ability to work effectively within a team, contributing to collective goals while also managing individual responsibilities.

• Flexibility to adjust to changing client needs and project requirements.

• A desire to learn and grow within the role, staying updated on industry trends and technologies.

• Commitment to driving process improvements and enhancing operational efficiency in project delivery.

YOUR EXPERIENCE & VALUES

• Previous internships or work experience in consulting, project delivery, or client-facing roles, ideally within technology or service-oriented industries.

• Exposure to software solutions, data analysis tools, or project management methodologies, demonstrating an understanding of how technology can enhance client outcomes.

• Experience in roles that involve direct client interaction, showcasing the ability to understand and address client needs effectively.

• Experience working in team settings, contributing to group projects, and collaborating with diverse stakeholders.

• A degree in a relevant field such as Business, Information Technology, or a related discipline.

Why Join Our Team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.

• Our scale enables us to provide a range of career opportunities, benefits, and rewards to enhance your well-being.

• Enjoy a yearly budget to build your flexible benefits package (up to 20% of your annual salary).

• Benefit from 30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, and extra buy/sell from your benefits budget).

• Participate in a Performance Bonus scheme.

• Engage in matching charity contributions, charity days off, and the Pay it Forward charity challenge.

• Core benefits include Pension, Life and Medical Insurance, Meal Vouchers, and Travel Insurance.

• We champion flexible working, helping you find YOUR work-life balance, whether that is standard working, flextime working, or working from home.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.