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皇家宠物-E-commerce Manager-Tiktok

Mars

皇家宠物-E-commerce Manager-Tiktok

Mars

CHN-Shanghai-Shanghai

·

On-site

·

Full-time

·

1w ago

Required Skills

Content management

Customer management

Communication

Excel

PowerPoint

Job Description:

1. Content and short video management.

  • Deliver business goals of content & short videos channel and achieve setting KPIs.

  • More focus on content management and set up content hub to track and improve content quality with DP team.

  • Coordinate with internal brand and science education team to build professional image and transfer to consumer’s content.

2. Enhance current KOL/KOS relationship to support livestreaming business.

  • Maintain current relationship with existing KOS and achieve business goals.

  • TE/ACP management within budget.

  • Develop portfolio strategic suit to different channel/KOS.

  • Set KOS hub to track different KOS performance and make related analysis to drive sustainable growth.

3. Create new collaboration model with offline living pet stores/breeders to expand RC influence power and service in Tiktok platform.

  • Raise the threshold for online living pet transactions and improve service standards with platforms.

  • Set mutual benefit model with offline living pet stores/breeders who is already our customers and invite them expose more contents or livestream related RC brand and knowledge. Promote the recommendation and SOL(start of life) sales.

Requirements:

  • Bachelor’s degree or above in business related major.

  • Minimum 5 years’ experience in digital contents or customer management; have experience of Tiktok business will be a plus.

  • Strong customer focus and knowledge in business, experienced with 3rd party agency management

  • Familiar with office software, especially Excel & Power Point.

  • Excellent communications skills in Chinese and English in both verbal and written.

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About Mars

Mars

Mars

Bootstrapped

Mars is a global manufacturer of confectionery, pet food, and other food products, known for brands like M&M's, Snickers, and Pedigree.

10,001+

Employees

McLean

Headquarters

Reviews

3.3

25 reviews

Work Life Balance

2.2

Compensation

3.1

Culture

2.8

Career

3.4

Management

2.1

35%

Recommend to a Friend

Pros

Great benefits and job security

Team-based working environment

Career advancement opportunities

Cons

Poor leadership and management

Long 12-hour shifts with overtime requirements

Lack of work-life balance consideration

Salary Ranges

542 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

42 reports

$86,911

total / year

Base

$81,185

Stock

-

Bonus

$5,726

$58,912

$129,041

Interview Experience

2 interviews

Difficulty

3.5

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Final Interview

6

Offer

Common Questions

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience

Culture Fit