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EU VET Digital Strategy & Service Manager

Mars

EU VET Digital Strategy & Service Manager

Mars

FRA-Gard-Aimargues

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Learning Budget

401(k)

Learning

401k

Required Skills

Project management

Cross-functional collaboration

Customer engagement

Digital strategy

Job Description:

This role, based in our HQ in Aimargues, is responsible for definition and deployment of European to digitalize the E2E Vet reco model: e-recommendation / e-conversion and e-retention.

More specifically the role:

  • Decodifies European needs and opportunities in Vet Ecosystem in collaboration with markets
  • Defines and shape European digital R2C strategy and adoption plan
  • Influence global stakeholders to secure that Eu needs and strategy are prioritized and considered in global platforms development and deployment.

What will be your key responsibilities?

Contribtue to:

E-RECO:

  • Defines EU Priorities to influence Global Roadmap Creation
  • Collaborates with Global Core team in Vet Digital strategy definition
  • Owns KPI definition and monitoring
  • Defines Feature prioritization for Global DT, Follow up on developments, Leads and support tests with local units
  • Lead Vet Service Community, Define & Support business Activation in clusters, Support when issues,

CONVERTION & RETENTION:

  • Is responsible for EU IVO Mapping & Assessment (always on) making sure Digital Factory develops links with E-Recommendation
  • Identifies and define the best strategy and digital solutions to e-convert Vet recommendations while keeping the Vet in the value chain and respecting specific RTM requirements (eg Clinical Alliance)

PMS INTEGRATION:

  • Leads PMS Integration for EU ( mapping / Assessment / prioritization / roadmap) and works in close collaboration with internal and external to make it happen

LOYALTY PLATFORMS/REWARD ·

  • EU Mapping & assessment, Support Units to integrate with RC technology
  • Co-create with Global team a common approach (business & technical)

What are we looking for?

  • Business management degree
  • Excellent English written/spoken · French written/spoken is considered a plus
  • Experience in sales or marketing (minimum 3 years) / Experience in Digital Ecosystem
  • Demonstrated ability to work cross functions with strong influencing skills whilst building trusting and credible relationships
  • Project management & deployment experience
  • Able to handle complexity and ambiguity whilst managing to get things done.
  • Experience in customer management and engagement.
  • Experience with and interest in digital creative trends.

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • A strong focus on learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

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About Mars

Mars

Mars

Bootstrapped

Mars is a global manufacturer of confectionery, pet food, and other food products, known for brands like M&M's, Snickers, and Pedigree.

10,001+

Employees

McLean

Headquarters

Reviews

3.3

25 reviews

Work Life Balance

2.2

Compensation

3.1

Culture

2.8

Career

3.4

Management

2.1

35%

Recommend to a Friend

Pros

Great benefits and job security

Team-based working environment

Career advancement opportunities

Cons

Poor leadership and management

Long 12-hour shifts with overtime requirements

Lack of work-life balance consideration

Salary Ranges

542 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

42 reports

$86,911

total / year

Base

$81,185

Stock

-

Bonus

$5,726

$58,912

$129,041

Interview Experience

2 interviews

Difficulty

3.5

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Final Interview

6

Offer

Common Questions

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience

Culture Fit