D2C Assistant Manager

Job Description: Job Purpose/Overview

DTC business is growing fast after D2C biz launched in 2022. To support the biz with 200% growth, we need to build a professional team with progressive ability. D2C assistant manager will support D2C Lead, to do the replenishment for D2C warehouses, communicate with NPD coordinator to support new product launch in D2C, support on return onsite operation to provide premium service to consumers.

Key Responsibilities

1、D2C Warehouse Replenishment

• Weekly replenishment for SH & BJ DTC warehouses
• Weekly SLOB review and take actions with planning & demand team to handle the SLOB stock
• Setup weekly meeting with planning team for regular stock checking
• Work with demand team to check the sample and MKT Tool replenishment

2、D2C 3PL Operation Performance Control

• Monitor 3PL operation performance with clear KPI setup
• Continuous find opportunity to drive cost optimization with excellent services level
• Organize regular quality review with 3PL

3、D2C Onsite Management

• Understand D2C Biz Onsite Operation
• Mange the return operation progress efficiency
• Regular review with Tiktok DP for the return issues

4、 D2C NPD Coordinator

• Work with planning team weekly checking NPD progress
• Communicate with D2C service team to do the system setup for NPD
• Work with demand team to check the new MKT Tool arrival date
• Work with planning team & demand team to decide the launch and delist date

5、D2C System KU

• Professional for OMS & WMS
• Support onsite OMS WMS issue checking

Job Specifications/Qualifications

1、Education & Professional Qualifications

• Bachelor’s degree or above. Major in supply chain management, business, finance, statistics, science and technology are preferred.

2、 Knowledge / Experience

• Worked in the fast-moving consumer goods industry for more than 3 years
• Familiar with ERP, OMS and WMS system operations
• Good written and oral communication skills in both Mandarin and English is must
• Good at problem solving
• Nimble learning to catch up with the new business strategy