Business Development Manager- Final Mile:

Business Development Manager- Final Mile

We are seeking a high-performing Business Development Manager to drive new customer acquisitions within our Final Mile Heavy Bulky Home Delivery business.

This role is focused on identifying, pursuing, and winning new logos across furniture, appliances, home improvement, fitness equipment & other oversized consumer goods verticals.

The ideal candidate is a proven hunter with deep knowledge of final mile logistics, white-glove delivery, and installation services, and a strong network across retailers, manufacturers, and e-commerce brands.

As a Business Development Manager, your work goes beyond selling — you will identify and win new-logo business, partner strategically with prospects, and build trusted relationships that lead to enduring value and transformational growth.

What You’ll Do

As a key member of the North America Business Development team, your focus will be to generate and close new business for our final mile heavy bulky home delivery division. You will identify ideal target customers using data, insight, and intuition — and you’ll position Maersk as the logistics partner that delivers clarity, reliability, and innovation. In this position you will be responsible for outreach, identifying and prospecting new logos for Maersk Ground Freight and generating sales as well as building a sales pipeline that allows consistent business growth for ground freight.

Key Responsibilities

New Business Development

• Own the full sales cycle from prospecting and lead generation through contract execution and onboarding

• Acquiring new enterprise and mid-market customers requiring heavy bulky, white-glove, and in-home delivery solutions

• Target shippers in furniture, appliances, bedding, fitness equipment, home décor, home improvement and specialty retail

• Develop account strategies to penetrate complex organizations with multiple decision-makers

Solution Selling

• Sell value-based final mile solutions including:

Heavy bulky threshold and white-glove delivery

• Room-of-choice, unpacking, assembly, and installation

• Returns, reverse logistics, and haul-away services

• Dedicated and hybrid delivery models

• Complex installations

• Collaborate with operations, pricing, and solution design teams to create customized delivery solutions

• Present compelling proposals that balance service, scalability, and cost

Market & Relationship Management

• Build and maintain strong executive-level relationships with customers and prospects

• Represent the company at industry events, trade shows, and customer meetings

• Stay informed on market trends, competitor offerings, and customer expectations in final mile logistics

Performance & Reporting

• Consistently meet or exceed new business revenue and margin targets

• Maintain accurate pipeline management and forecasting in CRM

• Provide regular updates on sales activity, win/loss insights, and market intelligence

Travel: 30-50%

Key Responsibilities:

• Win New-Logo Business: You are laser-focused on acquiring new customers. You identify, engage, and convert high-potential prospects into long-term Maersk clients.

• Prioritize with Insight: Use multiple data sources — market intelligence, CRM analytics, supply chain databases, and internal benchmarks — to segment and prioritize target accounts with the highest potential value and strategic fit.

• Lead with Empathy and Purpose: Build relationships through genuine understanding, active listening, and customer-first engagement. You earn trust and influence by putting the customer’s goals at the center.

• Collaborate to Win: Work closely with solution engineering, operations, product, pricing, and legal to craft compelling proposals that balance commercial goals with operational feasibility.

• Own the Sales Cycle: Use structured sales methodologies (Maersk Value Selling, Challenger, Miller Heiman, SPIN, etc.) to manage the full sales lifecycle from first contact to contract signature.

• Build a Better Pipeline: Keep a strong and healthy pipeline in SFDC - Sales Force.com, driven by both proactive outreach and strategic account targeting.

• Execute with Discipline: Use Covey’s principle of “beginning with the end in mind” — set clear objectives, measure results, and constantly improve your approach.

What Makes You a Great Fit

You’re motivated to win every day and drive growth with onboarding new business and developing solutions that drive value for the customer and our organization. You are organized, disciplined and ferocious, driven by closing deals and hunting. You blend the humility and resolve of a Jim Collins "Level 5 Leader" with the curiosity, integrity, and empathy that Dale Carnegie and Stephen Covey championed. You ask the right questions, dig deep into problems, and deliver outcomes that make customers say: “Why weren’t we working with Maersk sooner?”

Experience & Capabilities:

• Minimum 7+ years of business development or sales experience in final mile, heavy bulky, home delivery, or white-glove logistics

• Proven track record of closing new logos and complex transportation or logistics deals

• Strong understanding of last mile cost drivers, service levels, and operational constraints

• Knowledge of dedicated fleet, brokered final mile, and hybrid delivery models

• Experience with furniture, appliance, or specialty retail delivery networks

• Experience selling to retailers, manufacturers, and e-commerce brands

• Excellent communication, negotiation, and presentation skills

• Strong analytical and commercial mindset — able to interpret data, spot opportunity, and translate insight into action.

• Entrepreneurial energy and accountability — you take ownership, act decisively, and deliver results without waiting to be told.

• Expert in applied technology for prospecting and target identification.

• Bachelor’s degree required; advanced degrees or certifications are a plus.

Key Behaviors & Competencies

• Hunter mentality with relentless drive for new business

• Results-oriented and comfortable in a high-accountability sales culture

• Strong financial acumen with focus on yield and margin

• Ability to navigate complex organizations and multiple stakeholders

• High level of autonomy, discipline, and time management

What You’ll Gain

• A mission-driven role where your work enables global trade, economic progress, and sustainability.

• A high-impact sales role in one of the world’s most respected logistics organizations.

• Highly competitive compensation package with performance-driven incentives and ability to earn uncapped commission.

• Growth opportunities, global exposure, and access to world-class tools, training, and development programs.

• A strong, collaborative culture built on humbleness, courage, and a passion for customers.

Job Type:

Full Time

Location: Chicago/Atlanta/NY/NJ/ Los Angeles/ Charlotte/Memphis/Dallas

Compensation & Benefits

• Competitive base salary $120,000.00- $160,000.00 + uncapped commission plan

• New-logo accelerators and performance incentives

• Car allowance or mileage reimbursement

• Comprehensive benefits package (medical, dental, vision, 401k, PTO etc.)

The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.