People Services & Operations (incl.

Payroll) includes roles working across multiple advisory & administration areas deployed for established HR solutions. Responsibilities include: employment matters; personnel records administration; statistical reporting; rewards program deployment; payroll delivery and compliance; people service support provision; automation of workflows.
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.

At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.

The job requires limited job and business knowledge at the time of hiring.

Who We Are:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What We Offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Key responsibilities• Own to resolution people’s inquiries about HR policies and procedures, like compensation, benefits, performance management, leave, payroll and HR applications, and other matters
related to the employee lifecycle

• Respond to our employees and managers through a variety of channels (HR case management, phone, email, live chat)

• Guide employees and managers in using self-service in Workday and other HR systems, to facilitate technology adoption

• Promote the usage of the employee HR Portal by providing guidance on HR knowledge content, such as global & local HR policies, How-To, etc.

• Manage HR data quality and perform transactions in Workday and other HR applications

• Work together with People Partners and functional specialists to solve complex queries

• Prepare and handle HR documentation

• Coordinate and administer onboarding and offboarding processes

• Support improvement activities to simplify and standardize the HR processes

• Deliver on high employee satisfaction, accuracy and timeliness

• Main recruitment responsibility for operational and support TAA Team recruits supervisory and more senior roles depending on the workload.

Who we are looking for:

• 1-5 Years of experience in an HR role, preferably HR operations and from a shared service center environment.

• Passion for delivering great employee experience

• Experience manage ground floor/ operation team as manufactory-warehouse is a big plus

• Fluent in English and Vietnamese

• Knowledge of local labor law would be beneficial

• Experience on contract management

• Experience working with HR systems, preferably Workday, would be an asset.

• Strong communication and problem-solving skills, ability to manage conflict, and attention to
  detail

• Drive to identify needs, investigate options, seek solutions and partner with other HR
  colleagues to resolve issues

• Ability to take initiative, manage multiple priorities and work in a fast-paced environment

• Ability to be an engaged member of a virtual team

• Closure orientation and low tolerance for delays and deviations

• A degree in Human Resources or similar and knowledge of HR concepts are a strong plus

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.