Job Description:

Roles & Responsibilities:

• Development and configuration: Design, develop, and configure Service Now applications, modules (like CSM, FSO), workflows, and catalog items. This includes setting up forms, fields, client scripts, business rules, and UI policies.
• Integration: Build and maintain integrations with other systems and third-party applications using tools like REST/SOAP APIs and Integration Hub.
• Customization: Write and maintain custom code using JavaScript, HTML, and CSS to meet specific business needs.
• Data management: Manage data imports, exports, and transformations, and ensure data integrity.
• Troubleshooting and support: Provide technical support to users, identify and resolve software flaws, and conduct regression testing.
• Documentation: Create and maintain comprehensive technical documentation for configurations, customizations, and processes.

Qualifications:

• Service Now CSA (Certified System Administrator)
• Service Now Development experience (years based on job level)
• Plus, additional Service Now knowledge/micro-cert of at least one:Customer Service Management (CSM), Playbooks, Flow Designer, UI Builder, Now Assist / AI, Platform Analytics, Predictive Intelligence, Service Portal, Catalog Items, Automated Test Framework (ATF)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here**.**