Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the enterprise technology stack to drive new levels of performance, competitiveness, and customer experience.

Location: This is a remote role; however, occasional travel may be required (- Oversee lead management in the US, Canada, and LATAM

• Partner with Marketing to establish lead definitions and define the lead scoring model
• Triage and load leads into Marketo/Salesforce from any event not supported by marketing (typically sales initiatives), ensuring the sales team properly documents the activity and resulting leads are promptly loaded to Salesforce, nurtured (where needed), and routed
• Monitor, nurture, and route all leads resulting from events, sales initiatives, partners/advisors, campaigns, and inbound (DXC.com)
• Properly document in Salesforce all lead nurturing activities, ensuring multiple touchpoints before lead rejection
• Brief identified the sales team prior to lead re-assignment, ensuring seamless handoff
• Work with the GSE team members to enrich leads with sales enablement materials, ensuring our sellers are equipped to follow up on the leads
• Act as the subject matter expert for lead loading, routing, and tracking for this growing team

Reporting & Analytics:

• Develop executive-ready metrics and visual dashboard to provide analytics on the entire lifecycle until final disposition (opportunity won/lost or rejected)
• Analyze trends and recommend actions to improve lead quality and sales outcomes

Continuous Improvements:

• Identify friction points and implement process improvements to increase speed-to-lead and conversion rates
• Help develop the future state of the global lead operations process across the funnel, including process improvements in the lead stages, routing, and reporting (overseen by Lead Ops Director)
• Develop and deliver training materials to onboard employees in similar roles for other regions, as well as documentation to support consistent Marketing/Sales execution

Requirements:

• Fluent in English, intermediate French preferred
• Must have experience in Salesforce and Marketo with creating and assigning leads
• Experience working successfully across multiple functions (especially sales, marketing, and IT)
• Ability to develop and implement new processes and process improvements
• Proven track record of nurturing and assigning leads in a timely manner
• Experience developing and documenting processes
• Experience developing metrics and dashboards to monitor progress, lead management, or inside sales areas preferred

Preferred Qualifications:

• Bachelor’s Degree
• Leadership experience to help train the growing team
• Experience with the current sales, solution, and/or delivery teams in this region
• Experience inside a complex matrixed organization model

Other Qualifications:

• Strong verbal and written communication skills to persuade others through presentations, demonstrations, and written communication
• Effective communication skills include listening to colleagues and articulating back for problem-solving
• Strong interpersonal and presentation skills for interacting with team members and prospective clients
• Ability to work and lead in a team environment
• Ability to publicly represent the company with internal and external clients
• Ability to use own judgment and initiative in problem resolution
• Ability to present ideas, goals, problems, outcomes, and processes to a diverse audience

Work Environment

• Must be legally authorized to work in the United States without requiring sponsorship now or in the future.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link

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Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.