Job Description:

Service Now (Enterprise Sales) — DXC Technology

DXC Technology (NYSE: DXC) helps global companies run their mission‑critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.

Location

Remote (with travel to client sites as needed).If you reside within 25 miles of a DXC office, a minimum of 2 onsite days per week is required.

Role Overview

As a Sales Manager – Service Now, you will drive growth of DXC’s Service Now‑based portfolio, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Customer Service Management (CSM), HR Service Delivery (HRSD), Security Operations, and platform‑led digital workflows.

You will qualify opportunities, build pipeline, shape Service Now transformation solutions, and close services engagements across enterprise accounts. You will partner closely with DXC account executives, solutioning and presales teams, delivery leaders, and Service Now field counterparts to develop value‑based, outcome‑driven proposals aligned to customer business and operational priorities.

Key Responsibilities

• Own sales execution for DXC’s Service Now offerings: qualify, pursue, and close opportunities across existing accounts and targeted new‑logo pursuits
• Build and manage a healthy pipeline by identifying, progressing, and appropriately disqualifying opportunities using defined qualification criteria
• Lead discovery sessions and translate Service Now use cases (ITSM, ITOM, workflow automation, employee and customer experience, asset optimization, security operations) into measurable business outcomes
• Collaborate with Service Now and DXC teams on joint account planning, co‑selling motions, campaigns, and aligned go‑to‑market initiatives
• Coordinate cross‑functional stakeholders (presales, solution architects, delivery, product, partner/alliance teams) to shape Service Now solutions, develop proposals, and support deal velocity
• Build relationships with customer stakeholders (IT leadership, service owners, platform teams, and functional business leaders) to understand priorities and align Service Now solutions to transformation roadmaps
• Maintain forecast accuracy and sales discipline through CRM hygiene, pipeline reviews, close plans, and proactive risk management

Quota / Scope

• Manage and deliver against an annual quota typically ranging from $5M–$15M, depending on territory, assigned accounts, and Service Now portfolio mix

Required Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• 7+ years of enterprise technology sales and/or sales support experience
• Experience with Service Now‑related solutions, including platform implementations, workflow automation, ITSM/ITOM, or managed services
• Demonstrated ability to execute consultative, outcome‑focused sales cycles (discovery → value alignment → solution shaping → close)
• Strong cross‑functional collaboration skills with the ability to progress multi‑stakeholder opportunities

Preferred Qualifications

• Experience selling enterprise services or solutions in digital workflows, IT operations, managed services, automation, or platform modernization
• Experience co‑selling with Service Now field teams, partners, or GSI‑led motions
• Familiarity with customer buying centers across IT Operations, Service Management, Platform Engineering, Security, HR, and Customer Experience

Core Skills & Attributes

• Strong communication, presentation, and stakeholder management skills
• Ability to run structured discovery and clearly articulate business and technical value
• Negotiation and deal orchestration skills; comfort coordinating multiple internal and external teams
• Strong pipeline discipline, forecasting accuracy, and CRM hygiene

Work Environment / Eligibility

• Remote role with travel as needed
• Must be legally authorized to work in the United States without current or future sponsorship

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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Please note: DXC will respond only to requests for accommodations due to a disability.

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